I was having trouble installing the Gold Cart since I am a novice on a learning curve. Justin and Mihai got back to me immediately and solved every issue. The plugin is easy to learn and now it works perfectly. Thank you!!
I have been using WP eCommerce on sites for years now. It is a great plugin, and creates a great store.
For the first time ever I had an issue, and contacted WP eCommerce support. I heard back quickly with a simple fix. (Not the plugin's issue, but the hosts.)
Thank you for the plugin and the support!
I had an issue that was specific to Hosted WP on GoDaddy. I received an immediate response and the issue was fixed within a couple of hours. Thank you so much.
good support on helping migrating my account.
thanks guys :)
I was experiencing some tax issues with I updated to the latest version. I found a feed where Justin posted his email and welcomed anyone to email him to help out. I did just that and he solved my problem in a matter of 30 minutes. It was great!
I used the live chat and was instantly helped THANKS very much Ray!
I like the WP Ecommerce plugin and the support is fast and expert! Excellent.
We recently updated to a new server -and thus a new PHP version-.
As we were still using an old version of the plugin, we ran into some problems.
After contacting the online support, we got feedback and support right away. Our problems were solved with the fast and correct help!
I had an issue that I could not resolve on my own, and my support rep Ray was extremely patient with me, had great communication skills, and promptly helped me to resolve my issue.
I can't say enough good things about my experience with Ray, he really did go above and beyond what he needed to do for me to satisfy his job requirements.
Thanks WP support, and more specifically, Ray!
after crisis updates from VERY old WP and theme and webshop to newest versions, lots wasn't working, but first I got excellent help figuring out how to update gold cart plugin then again superb help fixing old theme/shop files to newest situation.
Check out is working again.
thanks, Edward, you are the best!
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