Really great and understanding support team. They got back to me in a timely manner and helped with big issue we had. They went totally above and beyond what you’d expect!!! Thanks!!!
We have been using wpsc for 6 months now and it really is great. there are some limitations in the free version but there are so many advantages. there are a couple of minor bugs but never anything major. have a gander at our webstore ecoo.com.au and u will see the power of wpecommerce. built entirely for free (with a lot of customising!!) :)
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The Gold Cart is expensive and doesn't really work - I bought it to get the grid view and it doesn't really work. There is support - but you can only ask 1 question and then you have to pay a high price to ask another question... My advise : get another product - there are free plugins that can do a better job. Keep Searching !
I LOVE WP eCommerce and have been using it for years. The Gold Cart add on is worth the money.
A great open-source community that I've proudly contributed to and will continue to do so.
YAS! YAS! YAAAAAAS!
After investigating a performance issue on one of the sites I manage, I narrowed the problem (1.8-2.0s script time per request, not including download time) to this plugin.
Having it active on your site introduces around 320 extra database queries, per page load, regardless of whether the requested page is even a shop page. A small increase in traffic was enough for this site to chew up alot of resources - disabling this plugin brought the avg queries per page down to 50, and an 80ms script time.
Aside from this issue it's not a bad ecommerce plugin but as the performance is such a big problem, I was forced to drop it. By comparison, woocommerce only added 50-80 queries per page and kept page load speed down so I swapped it out for that.
Much work needs done for efficiency here.
After a quick moment of panic that I purchased something that was not going to do the job I wanted... on a Sunday morning... within minutes I had an answer from a team member with a reassurance that everything was good and I had nothing to worry about!
I can't imagine this service could be 24/7 like this, but wow I can't be more impressed by the level of service provided on top of a good platform for ecommerce website owners! After this experience, I will definitely be recommending them, as well as using them in the future.
I should mention, I have been using the wp ecommerce platform for digital downloads for a few months very successfully, I was just installing a membership/subscription premium extension to add to the site!
Been using Gold Cart for a while without a hitch, but when I did have a problem the support was excellent. Got the shop back up and running in no time.
After installing Gold Cart today we got the 'white screen'. I wasn't unduly concerned because problems after adding themes, extensions, etc. seem to be par for the course - there's always something that seems to need a tweak to get it to work. When I read the reviews on here my heart sank - so many people complaining about lack of support, no replies, failure to resolve issues, etc.
Well, today the support was the best I have ever had with an extension, plugin or widget from a third party author.
We lodged a support ticket and Edward replied within ten minutes. We provided full access to the WordPress site and gave him full authority to do whatever he thought he should try to solve the problem(s). In less than an hour I got a 'Eureka' email from Edward identifying the root cause of the problem (which was that an update to php 5.4 was needed). That was a simple setting in the host's Control Panel and then Gold Cart worked fine - no white screen.
So we give the Gold Star and Edward in particular five stars for this. Well done, guys.
Have built many sites using woocommerce but had to do some work on a site using WP ecommerce. I paid for a premium extension and had no luck getting it to work. After numeroues attempts to get support, received no response other than a request for clarification on what the probelm was.
If support for paid extensions is this non-existent, don't expect to get any help with the free plugin. Just download woocommerce and know it will work.
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