I love that this is one click to back up (including the MySql file) and I can easily download locally. Finally something simple AND good!
I use this plugin on two websites and find it very easy to install and use. Backups are saved on the site and can be easily downloaded and saved to a remote location. Support staff worked quickly to resolve an issue with a conflict with another plugin; I appreciated that. Recommended.
I had problems creating a backup of my large site, and these plugin authors were so good at answering my emails right away and providing me with potential solutions. It took quite a while to fix my issue, but they never stopped looking for a fix. In fact, in the end, the problem was on my hosting site and they gave me ideas of how to solve the problem. Now I am up and running again with their great backup plugin. Thanks guys!
I chose WP BackItUp after my previous backup utility went out of business. WP BackItUp installed quickly, and gives me a simple, sensible jargon-free interface.
A big plus for me is that I can download the zip files and put them where I want them. While for the free version restore is a fairly elaborate process, it is well documented and I am confident I could do it if I needed to. I hope I won't. For an IT newbie though, it might be a bit daunting. At $39 a year the Personal license might be a good investment.
I purchased the pro version as I have two large sites with thousands of images and large databases - so I wanted to protect them. I have used this plugin for over a month now and it performs automatic updates with no issues. I corrupted one site, so with a bit of trepidation, I clicked on restore, selected the latest back up, and in less than 10 minutes my site was back up and working perfectly - WOW!
Thanks WP Backitup team :D
This plugin is doing exactly what it supposed to do and the best part it does everything for you! Can't ask for anything better.
I've been searching high and low for an easy to use Backup plugin and alhamdulillah, I've found it and fell in love deeply with Backitup. Their customer service is support is TOP NOTCH!! I definitely recommend WP Backitup so solve your backup pains. Toodles to CPanel/DirectAdmin backup hee
The team was responsive, thorough and personable in responding to an error I encountered. I would highly recommend this plugin and service.
The customer support I received was phenomenal. The thing to know is that they work hard for us, the customers.
My site was so huge and heavy and full of media files beyond what the plugin was initially able to handle that I couldn't get it to work. But these guys worked at it and worked at it and we got there in the end and I"m pretty happy with the results.
Fortunately, I haven't yet had to restore from a backup, but it's comforting to know that I can. What I will testify to, however, is the OUTSTANDING customer support that they provide. When I contacted the team at WPBackItUp with a problem, they worked and kept working until it was solved. Great communication and great support. Thank you!
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