Brand new site, everything up-to date. When I clicked the 'backup' button the plugin started chugging away...and timed out. Internal server error. Had to delete the plugin manually from plugin directory and it took the site another few minutes to come back up.
Free version doesn't do automatic back-ups - lost the data from one of my sites.
My recommendation? Don't use it. There are many other, better ones out there. I.e. updraft, etc
Would get as far as either plugins or uploads then just say, "Unable to backup [insert part here]" with no explanation as to why or what to do to fix it.
Works very well for backups.
Allows for all backups to be downloaded in one zip file.
Interface is clear and uncluttered; informational.
What's the point of using a plugin that doesn't allow you to restore?
With all do respect, $199.99 for the Premium (in order to restore) is steep.
Unfortunately, I'll be removing due the restore feature's cost.
Unable to create a new directory for backup.
Two times I send the logfiles with a ticket id for support. No reply since three weeks.
From the first minute I installed this plugin I ran into problems such as
Error: (125) Unable to compress your backup because there is no zip utility available. Please contact support
We paid for this and tested it for over a year putting up with minor problems and bugs along the way, and offering suggestions. The author always responded and corrected problems, although the downtime was an issue.
We ended up discontinuing the product due to ongoing increasing costs that were not part of the original purchase or agreement.
We did end up finding and using some free products that worked much better, BACKWPUP for backup. And several very good site site movers, DUPLICATOR, ALL IN ONE WP MIGRATION. Check out the free offerings before laying out your money.
Another bait and switch plugin. Avoid it unless you want to pay.
The automated restore feature is only available to licensed WP BackItUp customers. Please visit http://www.wpbackitup.com to get WP BackItUp risk free for 30 days.
I like the simplicity of this plugin, looks exactly what I wanted, but it doesn't work properly: my db-backup.sql is always empty (zero length file). Other files look ok.
You must log in to submit a review. You can also log in or register using the form near the top of this page.