It's great with a understanding help, so thanks for the help
When I first installed the plugin, my initial backup attempt failed. I emailed the developers who responded within minutes on a weekday evening. They sent me a link to the latest version, with instructions for uploading it and activating the logging feature so they could track what I was doing. I did as instructed and it worked as promised with no hitches. It was quick and painless.
I use this plugin all the time. I love that it's so easy to use and manage.
I had an issue re-installing a backup when i had no access to my wp dashboard and received a reply email from the support team very quickly.
I have a problem to install this plugin. After contacting the support team, they responded fast with a professional manner. Now my problem has been solved. I can start to use this product now. Thank you team.
Chris Simmons is to be congratulated on this plugin. I use Hostgator and sometimes rely on them to restore a website when problems occur and that is done at cost. The plugin does the same job and for no cost. You have to know what you are doing to restore a database but as a web designer you are expected to have that level of knowledge. I backup each week, it is accurate and very quick. Great plugin that does what it is meant to do. I am considering buying the pro version as a form of insurance for my clients. I like the idea of a one button instant restore.
After working for months to launch my website I discovered my homepage had been erased. I felt sick to my stomach! Hours of work instantly gone. I had used the Back-It-Up Lite to do weekly back-ups. I purchased the premium version and within minutes my site was fully restored. Excellent plug-in. Well worth investing in the paid version!! Excellent customer service as well.
I have more than 20k images and I was struggling to find a solution. The backup was timing out on my media files. Thanks for the author's update, the WP BackItUp plugin works flawlessly. The backup is accurate and really fast. I highly recommend it!
My husband and I searched and researched a long time to find an easy, quality free back up plug in. Between us we have 5 websites and WP Backitup worked on everyone of them. The support we received was awesome. And while we have not had to restore any of our websites (and hope we never do) we are confident that this great plug in would rise to the occasion and get the job done. Just the security of knowing that we have our blogs backed up is worth it. We would highly recommend this plug in to anybody !!!!
I am shocked by the unprecedented level of great support I received from Chris at WP Backitup.
The plugin wouldn't work with my website. It was working with another website I have, so it had to be something about the template I had chosen being incompatible. Chris walked me through all the steps to debug (EASY!), then he worked out a fix, mailed me the update, walked me through the steps - et voila! I am backed up!
Thanks very much!!!!!
I installed BackItUp several weeks ago. The product is easy to use as well as effective. The product is well supported.
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