I buyed Yoast premium and I wrote an email to get some support. Nobody answered, so I tried again and send another email through the support on the plugin AND through the yoast website: nothing at all, not in 24 hours, not after 24 hours or days. Yoast premium support is one of the worst I ever had.
The worst is that they sell misleading information when they wrote (https://yoast.com/improving-support/):
"We’re still improving a lot, but currently over 98% of the support requests get answered within 24 hours, weekend or not."
The plugin works fine. Don't buy the premium plugin if you think you'll need sooner oder later some support from Yoast.
Keeps me on point with SEO, thanks!
Between the constant update notifications and being nagged to "upgrade", i'm just about done with this plugin!
I'm sure there are other much less annoying ones, such as All In One.
User experience is key, and the user experience of this is terrible.
I've been using Yoast for a long time, and it's just getting on my nerves now. It's generally had good features, but the amount of "upgrade to premium" advertising is getting over the top. The features that it offers are good, but I'd prefer something simple, without so much in-your-face "upgrade to premium" notices.
Every time you install or upgrade the plugin, you're bombarded with notices like this:
"Yoast SEO has been updated to version 3.2.3. Click here to find out what's new!"
Nothing should be new! I upgraded from 3.2.1 to 3.2.3. It's a point release, and it shouldn't be anything other than security and bug fixes. Yet, it's another chance to show a YouTube (!?) video now that tells you to upgrade to premium.
The plugin has great functionality, but I hate notifications after each update. Maybe I could tolerate it after major update. How many times would you have to click X to close it if all pluigns give such notice? What Yoast is thinking about? The worst thing is it reappears every time I refresh dashboard!
A very useful plugin that I've been using on different projects. Thanks for creating such a good SEO plugin.
Couldn't imagine WordPress without it.
It seems to me that this plugin was just the one I needed. It is a great tool for beginners like me, it draws your attention to all the details a website needs to get a higher ranking.
Very easy to install and very easy to use. Thanks a lot!!
Over the last few months the plugin has got so much more complicated to use. It's really not very user-friendly. I'm having to constantly explain to clients that the page title and description on the snippet editor are clickable and that you can edit them!! I don't understand why the usability has become SO poor. It was fine a year ago - why change it?!?
If Yoast doesn't sort it out I'm seriously considering using something else because the UX has become SO hideous!
More features are moved to the paid release. At the same time the plug-in feels more bloated, buggy and intruisive than before. I used to love this plug-in, but after the 3.2.3 update completely broke my site with a PHP Fatal error, I will not bother with debugging to get the plug-in installed and active again.
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