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Plugin Reviews

WooCommerce

WooCommerce is a powerful, extendable eCommerce plugin that helps you sell anything. Beautifully.

46 reviews
Average Rating
4.6 out of 5 stars
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done
By , for WP 4.5.3

I am done whit it. First I was really happy because it cost me less trouble than Magento.
Now it is getting worse. A lot of spam, plugins stop working, clashing, and stuf does not fit within each other any more. it is getting messy.
Every time when I want to go to the next page in my site I get an error. doesnt work, I can see there was no attention to that part.
The buttons don't work.
Really beaten by the system

3 points for this
By ,

It's good, want more translation in Thai.

Perfect extension but support is very limited
By , for WP 4.5.3

My review was 5 stars at first, then 1 star because of their support (please find below the whole story) but as it got a bit better, my finally rating will be 3/5.

So far one of the best ecommerce solution currently available but it is too bad to see that the support isn't following. Their limit between replying to your question or asking you to contact an external developper is very low compared to the other extensions.

Whole story regarding my 1 star review:

Woocommerce is a great ecommerce solution, maybe the best to start in ecommerce.

However their support is a complete joke. I've been purchasing more than 500$ for extensions and even for a very simple request they will tell you:
"What you're looking to do is considered to be a customization. While customizations are not covered by our Support Policy, I can highly recommend talking to one of our WooExperts or to Codeable. These fine folks are very capable at working with you to determine the best course of action."

Their support is nonsense, they have a great documentation but if you need something else, they are not here anymore.

Maybe the best example where I got such reply was:
"I would like to know what is your official recommendation regarding the fact to disallow or not the checkout, cart page and other page accessible only when connected, from search engines (via robots.txt file)."

I asked that because I found different results on internet so I wanted to be sure by asking the company under the solution I'm using.

But no, it's a customisation, they can't tell me.
Thank you for this amazing support.

On shop page showing all products, not categories, as mentioned in settings.
By , for WP 4.4.2

http://www.yr.lv/autodalas/
Shop page shows only products, not categories and subcategories.
In settings feature "show categories on shop page" is enabled.
I tried also Storefront theme (ugly looking design!) but it shows the same.

Be careful...
By , for WP 4.4.2

WooCommerce is free and it is obvious that it is free. Support is terrible. Upgrades screw up sites all the time. I have been using WooCommerce for the last 3 years and every upgrade, I dred!! And they put out a LOT of updates/fixes.

Make sure you have your ENTIRE site backed up before making any changes/upgrades to the WooCommerce plugin. Make sure your Web Host can restore your entire site, because after the latest upgrade to WC 2.5.3 I am unable to login to the Admin section or view my site - at all.

This happens frequently with this plugin. I would highly suggest looking for other eCommerce plugins, unless you know what you are doing with WooCommerce (php and css) and can spend enough time after every upgrade to make sure things work they way they should.

Yes, I use child themes for all my changes - still have these issues with WooCommerce. Plus the Shop pages, Cart and a Checkout pages are not very responsive and look terrible on most devices, so you will have to do a LOT of custom CSS to make those pages look professional.

I regret committing to WooCommerce. :/

User cannot login their account.
By , for WP 4.5

So no matter what I do, if a customer goes to the "my account" page and tried to log in, it won't let them. People can register a new account it will show up in the back end under my users section, but no matter what I do, I can't fix it so they can log in. http://onlinejuction.com/my-account/ is the page. If you log in, it just refreshes. If you put in the wrong password, it will say wrong password, so it's obviously checking against the current users. But when you put in the correct username and password, the page just refreshes and nothing happens, you are not logged in. What's the problem?

Last version 2.5.2
By , for WP 4.4.2

Instead of using
SKU + Sale Price + All admin strings
from file woocommerce-admin-
Like it was before

At this version it's using the woocommerce-xx-XX.mo file

Not as customizable as I'd like
By , for WP 4.4.1

Very difficult to add custom attributes manually to the template page and otherwise micromanage.

how do i resend order to mail private gmail ?
By ,

how do i resend order to mail private gmail ?

Great shop system, but poor multilanguage handling
By , for WP 4.4

It seems to be quite difficult to let woocommerce work in multiple languages.

I got help form hyyan woocommerce/polylang integration but on many areas it is unpleasent to work with woocommerce in a multilingual site.

WooCommerce is a dream when it comes to customize it. So much great hooks ;)

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