Plugin Reviews

WooCommerce - excelling eCommerce

WooCommerce is a powerful, extendable eCommerce plugin that helps you sell anything. Beautifully.

19 reviews
Average Rating
4.4 out of 5 stars
You are currently viewing the reviews that provided a rating of 2 stars. Click here to see all reviews.
Excellent ecommerce platform but TERRIBLE support!
By , for WP 4.2.2

The free Woocommerce ecommerce platform itself works great but I would not Recommend buying their extensions. I bought an extension from them for $79, it doesn't work and I have waited over a week and a half for any kind of actual support. The plugin is free on the wordpress respository and only $29 on codecanyon but I bought directly from woothemes because I thought there would be better support. TERRIBLY wrong.

Just because their extensions (plugin add-ons) are priced high at $79 does't mean you can expect any kind of support.

Just my experience.

This software is not for everyone, complicated and full of glitches
By ,

tried to create a website after a recommendation by a friend but documentation difficult to follow and not so useful that I had to give up. have found a better solution.

Limited functionality
By ,

Not a bad plugin but limited functionality.

Backward compatibility ? Piss off!
By , for WP 4.1.1

It is great ecommerce plugin but developers piss from roof on their users. Latest update broke many templates. I tried to do all my themes as close to documentation as possible but after latest update about 90% of my sites have issues:
-Two "proceed to checkout" buttons
-Two Payment methods forms
-Custom quantity block broken
And when my clients ask me "May i click on woocommerce update button?" I answer them : "Yes, sure. But open umbrella before. Because right after update you will feel the rain. It will come right from the roof. From wocommerce developers"

Crashed my site
By , for WP 4.0

Excellent plugin, but the latest update had some changes to core that my site didn't like, and the entire site crashed producing a 500 internal server error. Except for the messages reminding me to update all the time, it's a great free e-commerce plugin.

Just not good enough. Going back to Magento
By , for WP 4.0

I jumped ship from Magento to Woocommerce, becuase of the ease of developing bits and pieces for it, all the wordpress bells and whistles i could integrate with it etc, It was never close in functionality... but it was good enough.

Now? 4 years later I am going back.

a. It needs about another 15 plugins to reach basic functionality with Magento.
b. Often times, these plugins slow things down and conflict with each other.
c. WordPress is just not meant for ecommerce. Its not an efficient structure for products and categories and it just doesnt work very well.
d. Wow is it expensive now! I have to pay a yearly fee for my plugins vs a once of fee with Magento?
e. Its not scalable to thousands of products. It justnt cut it.

So in the end? Cost and ease to develop is gone, its slow and underpowered and ongoing costs are terribly high.

Its too high a sell to my clients, I am back at Magento as of this week.

Bad update
By , for WP 4.0

After updating to the new version 2.2.2
My website is down and I needed to deactivate the woocommerce plugin.

Before it was working well...

sorry to have this bad experience.
any support is welcome!

Does not work with Internet Explorer
By , for WP 3.9.2

This does not work with the latest version of Internet Explorer. Dealing with a very frustrated client and cannot get any support on a proposed solution.

Extorniate Extension Costs! $129 to add pre-order for example...
By , for WP 3.9.1

I recommend before reviewing this plugin you first check out all of the additional costs for extensions as you might need them in the future. If your commerce store grows then chances are you will want to add further functionality. Let's say you want to add pre-orders, well that's going to cost you "$129.00"!

I like the plugin but these extensions are hidden costs and are extortionate in my opinion. Please before setting up a store and leaving a review take a look at their prices first. If you don't mind paying over $100 for basic additional features then WooCommerce is great. I would have rated the plugin 4/5 if it wasn't for the extensions.


Admin Slow
By , for WP 3.9.1

Hi , Im using this plugin and the front end is just fine, but the back end is so slow it sometimes causes my server to crash. I know its woocommerce because if I disable it my admin speeds up again.

Please help

You must log in to submit a review. You can also log in or register using the form near the top of this page.