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Plugin Reviews

WooCommerce - excelling eCommerce

WooCommerce is a powerful, extendable eCommerce plugin that helps you sell anything. Beautifully.


74 reviews
Average Rating
4.3 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
crap software with good marketing!
By , for WP 3.9.1

complete waste of time and very expensive for what it is

Functionally useless and a huge security risk
By ,

Whoever the developers of this plugin are, they have little understand of how a retail business that sells and ships hard goods operates. This plugin will cost most any business time and money in a futile attempt to have it handle even the most basic functions. In addition to its multitude of shortcomings, Woocommerce is a security nightmare. Woocommerce's own site was being hacked and credit card info stolen for over a year before they realized it. Stay far away from this plugin.

By , for WP 3.9

I have had to replace 2 credit cards after I have realised that I have lost over 1300 dollars... Well done Woocommerce!

Now how the company that is unable to deal with their own security issues can provide a software with PCI DSS payment gateways???


Useless Plugin
By , for WP 3.9.1

I was soooo interested in this plugin because it had so many add-ons I wanted to pay to use. After installing this on a fresh (brand new) wordpress site and receiving 404 errors for every single page and post (including the pre-existing sample ones), I posted a support thread to get some help. My topic was 'closed' 5 minutes after I posted it without a response.

Do not waste your time on this plugin. It didn't work for me AT ALL!

Update broke my website
By ,

My website was fine with the previous version. BUT this new version messed everything up. My product pages, thumbnails.. EVERYTHING IS MESSED UP.. My website is laveryoflaguna.com If anyone can help me i would appreciate it.

Thank you!

Lousy Support
By , for WP 3.9.1

To be quite frank, the product itself is fantastic. It could use more documentation, but in absence of that a user should be able to seek support, which brings me to the 1-star rating. Support for this plugin is absolutely atrocious. Of nearly a 1,000 support requests only a mere 10% of them have been resolved in two months.

Free product or not, but that is simply inexcusable. Both my wife and I made support topics regarding the same issue spanning the last 30 days and neither of them have been answered (let alone received a response).

You know why people opt for antiquated third-party solutions like ZenCart? Because their free support is outstanding. Support for WooCommerce (and by comparison, WordPress as well) is quite possibly the worst product support in the history of the internet.

SOHO solution at most
By , for WP 3.9.1

Issues with plugins, themes, unresponsive and unprofessional support. List of tickets with no response or unhelpful responses is very long.

I have wasted 4 days on this plugin. Perhaps it's good for some tiny little stores with 50 products and no complexity. Anything more complicated and the software developer falls into a deep hole of solving one problem and causing another!

Very mediocre support
By , for WP 3.9

WC has a long-standing problem of not working properly with WP 'Pretty Permalinks,' generating 404s for product pages if *their* chosen *defaults* are not used. Much information and misinformation about this can be found via Google.
WooThemes shows absolutely NO interest in fixing this.
Therefore a one (1) is the only reasonable rating to offer.
Thank you, Tom

the deconstruction of falling stars
By , for WP 3.8.1

I was originally a big fan of woocommerce and have purchased quite a few premium plugins and themes. I cannot shake the feeling, however, that in the last couple of months, they really lost their momentum. House cleaning (2.1) is fine, but breaking a lot of people's sites/pages with the seemingly useless and badly communicated switch to endpoints makes me not want to recommend Wooc anymore. And please reduce the number of updates.

On second thought, I am revising my rating down to 1 Star. Obviously, there is no leadership in the company, or it is asleep at the wheel. The bugs just compound everywhere you look and instead of adressing them, unimportant stuff gets changed around all the time (like name changes, etc.)

Terrible variations management
By , for WP 3.8.1

If you have products with large number of variations WooCommerce works really bad.

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