Plugin Reviews

WooCommerce - excelling eCommerce

WooCommerce is a powerful, extendable eCommerce plugin that helps you sell anything. Beautifully.


36 reviews
Average Rating
4.5 out of 5 stars
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Good but
By , for WP 4.1.1

Great to have a free version of this product but you do need lots of add-ons to get it to work.

It would be great if it just needed one paid for add-on so you could use the cart.

even with paid for add-ons you still need to manually copy and paste each order address into a word doc to print address labels.

I would like a simple paid for version with the basics you need to have a working site.

Could Be Better Integrated
By ,

with the update my themes are broken. developer says that's our problem and they don't care.

my concern is this plugin is almost too widely used given, they make changes and do not necessarily consider other 3rd party integration.

so on the one hand, they are not responsible for being able to integrate.
on the other hand...that;s why everyone uses the plugin...because it integrates with their themes.

IF i had a true choice i wouldn't even use it at this point. tired of working hours and days only to find it's impossible to load the actual shop page.

3 stars
By ,

I don't like obliged rating before I can further use the plugin

awesome support
By , for WP 4.1

Awesome plugin! Support could be better with livechat.

lacks some very important features
By , for WP 4.0.1

Using it for my ecommerce site, it's a very good and easy to use plugin, with a few major drawbacks:

1) It is currently impossible, with any existing plugin, to set a minimum password strenght for users. Even a single letter can be used as a password, and there is no way to avoid it!

2) Official plugins are really expensive and lack basic features. You are 99% of the time better off with plugins from the Envato marketplace, or even free ones.

Solve these issues, and it deserves 5 stars.

Let down by poor customer service, vague documentation & broken plugins
By , for WP 4.0

I've just spent 4 months working on a subscription site that involved a considerable amount of customisation of WooCommerce's core functionality. While I was impressed with WooCommerce itself, the platform is let down by some of the third-party plugins which it sells on its site and the customer service when things go wrong.

I experienced problems with Shipping Multiple Addresses, Subscriptions, Product Add-ons and the Stripe payment gateway plugin. While most of these problems were fixed within about 7 days, some issues went unresolved for weeks. Despite telling customer service reps that I'm an experienced WordPress/PHP developer and, even after fixing a couple of bugs for them, their responses were often robotic and they continued to write to me as if I was a complete novice!

PDF security
By , for WP 4.0

It's a great plugin, but it misses a way to protect PDF (or digital products).

As I'm selling PDF files, I'd like to have a way to put the buyer's name into single page. Is it possible? (a free plugin, I mean).

But, I recommend it :)

Mixed initial experience -- support lacking
By , for WP 3.9.2

I was excited to come across WooCommerce for my needs, and I have purchased their Booking and Points extensions (relatively expensive at $300, plus more extensions I will need, plus customization, in order to make these work for me).

So far, I am rather underwhelmed by Support, especially given how relatively expensive the extensions are. The forums are full of mostly unanswered questions, and I find forums the best support tool since often others have experienced the same issue as you and you can often find an instant solution rather than having to submit a support ticket.

So far, submitting a support ticket results in at least 2 days in between responses, which is highly inefficient especially given the back-and-forth that is generally needed to solve a problem. Furthermore, given all the products they have, their documentation and forums are very difficult to browse or search; not organized as well as they should be.

I'm seriously considering giving up on WooCommerce, which is a shame because they otherwise seem to have a lot of the products that could be useful for me.

I recommend people also check out Easy Digital Downloads for a similar customizable WP eCommerce platform. While I was unable to use them (don't have booking plug-in I need), there support was so much better (great forums and very responsive, even by their main management) and their pricing better across the board.

I do not get to order
By , for WP 3.9.1

I find it impossible to order.

I get to the part where user / customer enters their address, but the record does not run.

Do I have any configuration error or plugin that WP and WC have versions that are incompatible?

Good but some functionality missing
By , for WP 3.8.1

Actually i am using woocommerce is good for shopping cart,but some functionality are critical.....

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