Plugin Reviews

WooCommerce - excelling eCommerce

WooCommerce is a powerful, extendable eCommerce plugin that helps you sell anything. Beautifully.


896 reviews
Average Rating
4.4 out of 5 stars
Works Well
By , for WP 4.1.1

Easy to use everything works well, great job woo

The only ONE
By , for WP 4.1.1

Fantastic and awesome ecommerce tool.

Great job and my thanks

Really great
By , for WP 4.1.1

Great plug-in, really enjoying working with it until now, easy, great community and plug ins, flexible.

The unique reason I don't give a 5 start is regarding the Order Emails. One thing that I find essential for an eCommerce website is to be easy to send the tracking info to the client. In the "Completed Order" we should be able to add the website and the tracking code of each order, it's missing two fields that could be filled.
I've been in contact with a couple of plugins that let you customize emails, but none of that is still possible.
Is this something we can expect in any of the future WooCommerce updates?

Apart from this, great work!

So easy
By , for WP 4.1.1

So easy to use and great to set up. I've added in the etickets add on it's worked lovely. Mind you had to make sure my ISP was able to send the amount of emails needed for all the sales!
Looking forward to using it for real actual products in a couple of months.

Most simple and most powerfull
By , for WP 4.1.1

Great to work with woocommerce, it very simple, fast, and reliable

Again thanks for the great work, and waiting for new features.

Amazing :)
By ,

What a fantastic tool - thank you so much

Simple Setup and powerful features
By , for WP 4.1.1

Easy to understand and well supported application.

Getting better all the time !
By , for WP 4.1.1

Thanks a lot for such a great tool!
muy bueno !

I love it
By , for WP 4.1.1

There is still room for improvement I think. However as I am just setting up my websites for my own business, I have yet to think of an area. I love that it is uncomplicated. I love that so many people have created plugins and themes to use which are compatible with it also.
Look forward to seeing more as it evolves.

Decent plugin. Horrible support for Paid Extensions.
By , for WP 4.1

Decent Plugin, Nice API with iOs App, poor support.

Woo Commerce has a big name and boasts high percentage of solved support tickets. I have had numerous tickets closed as solved that were not solved and had to reopen new ones that get closed as well.

Simple support questions are always replied within two days to a week or so, but the first response is always that they can do nothing unless they have an admin login for the active site. Need to know where a certain setting is in the admin menu for WooCommerce, simple right? No, they need an admin login to your site to help with that. If you send the info it is another 2 days or so for another response. Lots of canned answers.

I would pay for better support but that is not an option. Many of the low ranked reviews here are for the lack of support. Please be aware of this.

The public support forum at Woo has every question and response pending approval. You will consistently see the newest support topics in the community are 4 days old because it takes so long for approval. Seems responses also wait about that long too. So if you look to the public WooCommerce community you might not get any reply until 8 days later, if both your topic and the reply are approved. Not a very smooth moving system. People figure this out and basically there are not many people supplying advice in the community because it is such a long wait just to help others.

Jigoshop has extremely good support but not as fully featured. Might be time to look at WP-Ecommerce.

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