Import products into woocommerce.
Worst import plugin I used.
Now, I have to clean all my products and my categories.
I honestly wish I never installed this plugin, I aldo did the big mistake of paying the high ticket price for the add on's
This is what I encountered from a plugin function standpoint.
1. After importing my product, I had to go into each product and manually un-select "taxable" then Update the product, then re-select taxable then update again. WHAT A PAIN! this was the only way my products were accurately taxed.
2. The variations addon never worked. Through e-mail; the developer actually told me I found a bug based on what I wanted to do....I was just looking to set bundled products with product variations.
3. The attributes addon never worked.
4. Now with the latest update. My products are not appearing from a product search using the woocommerce search widget
I have spent hours trying to figure out this plugin bundle and every time I end up going into each product to manually change things, or entering product myself.
This is what I encountered from a support standpoint.
1. My initial response from the developer took about 4 days and 2 emails. Then after I had to send nasty emails just to get a response.
2. I have asked for a refund numerous times. The developer has ignored all my requests.
3. There is zero support.
Be warned: You will be on your own if you use this plugin.
There is one video on Youtube and it just shows the basic import. That's it
I'm not one to write nasty reviews. But this was a complete rip off. There are many other options out there from reputable developers who offer good support.
***DO NOT PAY FOR THIS UPGRADE!!!***
Tested the basic CSV importer before purchasing, with use of the wordpress tutorial. Worked great! The youtube video tutorial covered a few things, if you listen, that were not otherwise covered and enable it to work properly.
Purchased and installed the extras. No video tutorial on how to get any of the extras to work. The sample files only include pricing for simple products - they do not include categories, prices, or featured images for the complex products.
If you upload the sample premium.csv file, it will appear to work - however the grouped products will have no prices. Same with the variations.csv file.
I opened the premium.csv file and added prices to those fields and reimported - and the import appeared to be successful but NO products were added.
I tried adding a featured_image field as could be done using the basic products, and it didn't work that way either.
When I emailed support, he told me my file was incorrect and to check the sample documentation. SERIOUSLY? I sent back ALL versions of my changes to the premium.csv file - including just adding the price - and asked for a reason on why it wasn't working and he replied with "This question goes a bit beyond the normal support….. If you want to hire me to do your import or help you, no problem. Else read the documentation, play with the imports, etc."
I told him I wanted a refund and that I expected the most basic examples of how to get products to work to be thorough - and that I wanted a refund.
He responds, "well a 1000 before you could do it" and referred me back to the SAME PAGES of his site that don't answer the most basic questions.
***DO NOT PAY FOR THIS UPGRADE!!!***
I've tried the newer and older version of WordPress and it's not working. I've emailed several times for support and the company offered to help out. Left me hanging for days and still no response. Bad customer service and product. I've imported single line products with simple tags in each block and even re-import the example CSV . It shows that it's importing then I flip over to the products page. NOTHING. BUY THE EXTENSION AT YOUR OWN RISK. POOR SERVICE AND PRODUCT.
I not only got the free version but also purchased the add-ons and could not get this to work the way it was advertised to work. And I have experience using other csv importers so I'm not a beginner, but I just couldn't get my products to import correctly. As I purchased this I expected some sort of customer support but that did not happen. What I did get was abnormally slow response time, and then a disappearing act. smh. Don't bother with this plugin, free or paid, and just go ahead and purchase the official one.
This plugin is junk. Poorly coded and not worth the trouble of trying to make it work.
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