Plugin Reviews

WordPress Advanced Ticket System, Elite Support Helpdesk

WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WordPress Advanced Ticket System.

2 reviews
Average Rating
3.9 out of 5 stars
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5-star customer service 4-Star plugin!
By , for WP 3.9.2

I purchased the paid version of this plugin because it was the closest thing to what I needed that I could find. I was a little leery because of some of the reviews that I read.

The plugin was not a perfect solution for me out of the box, but the customer service was GREAT! The questions I asked were answered and I was even provided custom code to accommodate some of my requests.

The plugin is now being used by multiple users daily and is working well. I would definitely recommend the paid version of the plugin.

Revised Rating
By , for WP 3.5


Changed the rating as the author was helpful and nothing wrong with the plugin.

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