W3 Total Cache is advertised as both a FREE and PAID WordPress plugin to optimize several features of a website to reduce the load time for webpages being accessed by various browsers. The performance obtained with the caching feature is comparable to other FREE and PAID plugins, and the site optimization features do not seem to be functional since they did not improve performance.
Several e-mail messages were sent to W3 Total Cache in an attempt to obtain answers for questions regarding the pages of switch settings for the plugin. I never received a replay by e-mail or telephone from anyone at W3 Total Cache regarding the problems I was experiencing using the PAID version of the plugin. This illustrates a complete disregard for paying customers by W3 Total Cache.
I resolved many of my problems with W3 Total Cache by adding the MaxCDN feature. Tech support from MaxCDN is available 24-7, and they want their product to succeed. They provided telephone, e-mail, and chat access to Tech Support, but in the end MaxCDN and W3 Total Cache were working as advertised. MaxCDN provided support for W3 Total Cache, even though I paid for the W3 Total Cache plugin.
In the end, if you need tech support, W3 Total Cache will not be the correct product to select for you website. I was disappointed with purchasing W3 Total Cache until Tech Support from MaxCDN fix their problems. Why is W3 Total Cache unable to provide paying customers with Tech Support?
Thanks you for your plugin.
The 'Browser cache' feature, when i enabled in the plugin's setting helped me sort my render 'render blocking' issue, great plugin, thanx wp-total cache team..
Good lord. Alright, I have two major categories of complaints.
(1) Ads. I installed this thing not really understanding what I was getting into, and found it immediately pretty unusable because everywhere you turn it is trying to get you to pay some money. If the monetization component of this venture is so strong for you guys, it'd really be better to charge upfront. Or remove all the nonsense.
So anyway, I was like "oh man, what have I done, I need to get rid of this monster."
(2) Fucks up your life. I uninstalled the plugin, removed the most obvious php files it created, and looked for anything stray it might have done in my htaccess and wordpress config files. Having cleaned all that up to the best my satisfaction, I was horrified to see that my WordPress was totally busted. I could go to the front page of my site, and the admin console, and that was it.
So, after killing 30 minutes trying to fix the broken situation I had, I ultimately just ended up rsync'ing yesterday's backup to the live version (I know, I know, version control, test system, then roll to production ... this is my personal site, its not that big of a deal.)
So yea. I think in order to enjoy this plugin you need to at least spend the good portion of a day messing around with it -- and likely, also be ready to pony up some dough, as well.
I was not in the mood for either.
I realized the other day that all images on my blog were not showing up in Firefox and Safari. They only showed in Chrome and since that is the browser I use, I didn't realize my images were blank in the other browsers. I am not sure how long this was going on --- weeks or months. I spent the past two days trying to figure out the problem. It wasn't until I deactivated W3 Total Cache that my images were fixed. So I removed it and replaced it with another plug-in. So anyone using this should check their blogs in other browsers, you may be in for a surprise!
I really like this plugin it works great :-)
Does more than caching. Very functional.
Very versatile and robust plugin. Thanks for all of the hard work t keep it running!
You must log in to submit a review. You can also log in or register using the form near the top of this page.