Plugin Reviews

W3 Total Cache

Easy Web Performance Optimization (WPO) using caching: browser, page, object, database, minify and content delivery network support.


228 reviews
Average Rating
4.3 out of 5 stars
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My bad experience with this plugin and company
By ,

[ Moderator note: Title decapped and modified. ]

I really wish I had.

So many of us have paid for services - personally I paid for the $150 theme optimisation I have never had a single response from this company other than automated responses.

I have tried every channel to reach them - including their social media profiles, their official contact forms, phone and even the comments section here.

Not one response. and if your read through the 1 star reviews you'll see I am not alone.


Fraudulent Charges
By , for WP 4.1.1

I tried the pro version of this program last year and ended up getting a refund.

One year they renewed my service without permission and would not reply to my emails when I asked for a refund.

I had to cancel my credit card for fraud, which caused a lot of problems with other transactions.

Do not purchase from this company, your payment details are not safe!

error 500
By , for WP 4.1.1

After installing i have error 500. what am i doing wrong?
to solve this i have to delete all files that connected to plugin and delete info about it from .htaccess

Very disappointed
By , for WP 4.1.1

After upgrading to WP 4.2 it slowed down my sites 10 times.
Very sad that those people who make a very good plugin (Working ok up to 4.1), but cannot maintain it.

Screwed up my website!
By ,

I almost never write reviews but this plugin not only that it doesn't work well, it gave me 15 days of additional job trying to fix the problems it made.

The plugin screwed so much that the problems are still there even after it's complete deletion from the server (removed from plugins, cache folder, w3-config folder and removed from wp-config).

By , for WP 4.1.1

Why with the persistent popup begging for likes and follows and reviews?

Use WP Super Cache instead
By , for WP 4.1.1

The plugin has to be activated Network wide when using WordPress Multi. It can not be activated per site. I have been using this for a while without too many hiccups, but suddenly it's become way too aggressive and put invalid code into my .htaccess giving all users error 500.

Epic Fail
By ,

Ok, to be fair, it DID clearly speed up my site. But: running a woocommerce digital store with a lot of digital prodcust for download, it's very counterproductive when people get 403 errors when trying to download the files they have just purchased. That and the massive cart upfdates and invoicing plugin compatibility issues.
BTW I removed W3 Total Cache 3 weeks ago and my site is full of 403 here and there. Took me that long to realise that it had installed files all over the dirctories (you should see how the htaccess file looked like - after removing the plugin) and it took no less than 34 minutes alone to delete the contents of a "cache" folder in wp-contents, which had nothing more to do here since I had uninstalled the plugin. And oh, now that I wasted hours of my time manually hunting down and deleting all W3 TC files one by one - again AFTER the plugin was deleted 3 weeks ago - my site works like a charm.

In short: I should NEVER have installed it in the first place. Wiping your website clean from it if you ever want to uninstall it is a complete pain in the... That plugin is much more trouble than it's worth. Sorry.

It conflict with every thing related to Facebook
By , for WP 4.1.1

Once I installed plugin, my Facebook comment box, Facebook Like box, Facebook Like button as well as Facebook Share button cannot show anymore!

I quickly delete the plugin and also delete everything related to this plugin via FTP, I found that those Facebook related plugin cannot be recovered anymore! Well, luckily I have only 80 posts, now I am redoing the whole website...

Besides, it also cause my theme to reset to original settings. For example, my theme logo image had been replaced with original theme logo image, and many things else...

I believe it might be a good plugin, but I highly NOT RECOMMEND this plugin, unless you are very good in IT skills to debug the plugin if any error occur...

Constantly troublemaking and crashing my server
By , for WP 4.1.1

Getting sick and tired with this so called "The best caching plugin". It is, by far, the worst WP plugin I have ever installed!

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