Plugin Reviews

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W3 Total Cache

Easy Web Performance Optimization (WPO) using caching: browser, page, object, database, minify and content delivery network support.


337 reviews
Average Rating
4.3 out of 5 stars
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This plugin sucks
By ,

It totally just fried out, I had to go into cpanel to throw the thing in trash after it taking over the site with the classic white screen of errors.

I throw it away, my site comes back, but then it's bitching about some crappy code still stuck in the website --- again more errors that are annoying to have to look at, so I mess around with it... I finally had to change permission settings just to be able to deactivate it from the plugin list...

Thought I was home free after I deactivated and then deleted it... nope, next screen I go to it's yelling at me again about errors because I uninstalled the program.

It's like a, you have to leave me here (on or deactivated) or I'm going to bitch at you. Not a big fan of plugins that blow up my site then bitch at me to get it back on.

Terrible customer service & charging of credit card
By , for WP 4.5.2

I signed up and paid USD$99 for the pro version 12 months ago, but decided not to renew my subscription and emailed them requesting the subscription be cancelled, no reply. I couldn't find anywhere in account settings to cancel the subscription so emailed again, no reply. Due date came and they charged my CC but was declined as I didn't have the funds. I then went into their payment system (recurly.com) and cancelled the subscription. 3 days later they decided to have another go and charge me CC, but this time I had the funds so it went through. This is after I had already cancelled twice by email and once via recurly.com.

TOTAL SCAM! and pretty average plugin anyway, plenty of better options out there nowadays.

Keeps disturbing me to rate
By , for WP 4.5.2

I just started using this plugin and it keeps bugging me rate. I've not even felt the effect on my website page insight.

500 Internal Server Error - Killed my Site
By , for WP 4.5.2

Installed this plug-in and it completely crashed my site and gave me a 500 Internal Server Error. Freaked me out. I had to go and restore my site with a backup copy. So very relieved I had a backup!!!

Just for reference, I have the Make Theme and about a handful of other plug-ins like WooCommerce, SEO, etc.

Worst plugin
By , for WP 4.5.2

Using lot Of I/O usage,memory And sucks my hosting resources.

Time to forget W3TC
By , for WP 4.5.2

Being a developer myself, I try not to leave negative reviews... but this one is to attract attention of the author and those who is looking for WP cache.

I am uninstalling W3TC from all my sites. It's a great plugin, but I cannot handle fixing errors myself anymore. Have better things to do.

So Long and Thanks for All the Cheese

-- Douglas Adams

Terrible Service
By ,

Total Cache was good a few years ago, but unless you are a coder with lots of time on your hands - I recommend something else. It was complicated, didn't really boost our website speed without really slowing me down because of so many small adjustments to make (and, yes, I did try plenty of different options, CDN, etc)...

But the icing on the cake - we paid for the "Premium Service" thinking we were going to get more speed and help. Instead, all we're getting is bills and absolutely no one at Total Cache to call/email/tweet/etc so shut off the billing. I've had to call the bank. So again Total Cache wasting a lot of my time.

Don't waste your time with this - from the start when you have to google "how to set up Total Cache". For my money, I recommend paying a small amount to WPRocket - v easy set up and like a good company to all their paying customers - they respond very quickly to any concerns/questions we have.

Again, don't waste your time with this plugin. You'll wonder why they promise things will get faster very quickly.

Completely broke my site with 500 Internal Server Error
By , for WP 4.5

Broke both the front end and the admin panel, had to get it removed by my hosting provider.

By ,

I install this plugin, but after that i change something in my site and i need to delete my cache, but this options work only in pro version.

Terrible programming, doesn't uninstall. Messes with critical file structures
By , for WP 4.5

Lots of problems with this plugin

Your hosting provider must have several php modules installed for it to work properly.

Does not uninstall well. It is like a cancer that embeds into your file structure and I can't find instructions to remove it.

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