Plugin Reviews

W3 Total Cache

Easy Web Performance Optimization (WPO) using caching: browser, page, object, database, minify and content delivery network support.


226 reviews
Average Rating
4.3 out of 5 stars
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should sue the plugin authors
By , for WP 4.2.2

imagine a plugin that adds a bunch of files which never get deleted on uninstall.
imagine your whole wp-config file messed up by this plugin

Works well but has annoying popups
By , for WP 4.2.2

W3TC is great except for the persistent popup demanding signup for a newsletter of dubious quality, a backlink that may degrade your SEO efforts, and a review here. Do you love persistent, page-blocking popups? Me neither.

If not for the popup I'd rate W3TC 5 stars. It's not designed for ignorant bloggers but in the hands of your average webmaster is a powerful tool.

Didn't make a difference...
By ,

Hoping for a big change... No difference. Sorry.

Works GREAT... till it doesnt.
By ,

Ive used this plugin on a few sites with no problems, but boy when there is a problem, its a doozie. I can see why some hosting companies block its use as it conflicts with their own server caching. Other hosting companies don't but that doesn't mean there wont be conflicts.

I have been unable to save large content in pages, or manage site backups or anything else that takes the server a few seconds. It all times out, Ive spent a week with hosting support. removed all plugins, tried other themes, Turns out even with this plugin disabled, all the leftover files and funtions.php/htaccess entries are still there causing problems. Uninstalling doesn't uninstall, you need to go in and manually remove a lot of junk. Sorry, but after this week, I'm never touching this plugin again. It isnt worth the headaches when it isnt working right.

Strange Symbols in Site
By , for WP 4.2.2

Do not use this plug in, it causes strange symbols on your site even after you uninstall it and delete it.

Crashed my website
By , for WP 4.2.2

Installed it and checked all settings of the plugin, upon saving settings my website crashed. No matter what I did, any setting whatsoever, it kept crashing my website so I deleted it.

fantastic plugin but..
By ,

they will spam you forever with an extremely irritating pop up on the admin panel which almost renders the plugin unusable.
The earliest post I have found about this is 11 months ago, they need to get rid of it.

BEWARE OF FRAUD - Took My Money & Disappeared
By , for WP 4.2.2

I hate to do this, since I believe the product has merit. But 8 MONTHS ago I tried to get these guys to help me tune up my W3TC settings using their support services. Since they require pre-payment through their plugin, I did just that. It has now been 8 MONTHS without any word or reply. They made contact very early on, to let me know that my tune-up would be scheduled. But since then they have refused to answer any of my emails or provide any explanation. Very frustrating and downright fraudulent.

At the very least I would have expected an explanation, and an attempt at a refund. But nothing.

If you're planning on using this plugin, which I believe can work well, make sure you are comfortable setting it up yourself. As others have said, it is not very straightforward. But whatever you do, DO NOT PREPAY unless you're willing to risk losing your money.

Forced review and constant site breaking
By ,

After installing this plugin 7 hours ago and trying to get it NOT to break my site for the entire time, it then spams me with a popup telling me that I've been "using W3 Total cache for at least 30 days" and asking me to give them a great rating.

I've literally been using it for less than half a day and now it won't stop coercing me for a review. (Which, even after I've posted this, the pop up STILL won't go away.)

So here you are. If I didn't have to use this for MaxCDN, I wouldn't go near it.

Terrible plugin.

Broke 14 plugins - Support ignored Us.
By , for WP 4.2.2

After installing w3 cache, set pretty much to their default settings.

14 Plugins were broken - the icons & images used by the plugins would NOT display.

w3's initial "support" reply was to blame it on our FONT CSS. They blamed icon/IMAGE errors on the fonts!

After pointing out how unlikely that the fonts are causing image load problems, NO reply. IN A MONTH. re-posted the error 3 times with "support". nada

Gave them guest admin access - it was never used.

That sort of response is probably why the plugin show "21 of 300 support threads in the last two months have been resolved."

Spent 3 weeks trying everything WE could think of, still no joy - plugins still broken. And 3rd party test sites don't show a tremendous speed change over site performance without caching.

Joe C.
Chief Engineer.

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