Plugin Reviews

W3 Total Cache

Easy Web Performance Optimization (WPO) using caching: browser, page, object, database, minify and content delivery network support.


310 reviews
Average Rating
4.3 out of 5 stars
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Epic Fail
By ,

Ok, to be fair, it DID clearly speed up my site. But: running a woocommerce digital store with a lot of digital prodcust for download, it's very counterproductive when people get 403 errors when trying to download the files they have just purchased. That and the massive cart upfdates and invoicing plugin compatibility issues.
BTW I removed W3 Total Cache 3 weeks ago and my site is full of 403 here and there. Took me that long to realise that it had installed files all over the dirctories (you should see how the htaccess file looked like - after removing the plugin) and it took no less than 34 minutes alone to delete the contents of a "cache" folder in wp-contents, which had nothing more to do here since I had uninstalled the plugin. And oh, now that I wasted hours of my time manually hunting down and deleting all W3 TC files one by one - again AFTER the plugin was deleted 3 weeks ago - my site works like a charm.

In short: I should NEVER have installed it in the first place. Wiping your website clean from it if you ever want to uninstall it is a complete pain in the... That plugin is much more trouble than it's worth. Sorry.

It conflict with every thing related to Facebook
By , for WP 4.1.1

Once I installed plugin, my Facebook comment box, Facebook Like box, Facebook Like button as well as Facebook Share button cannot show anymore!

I quickly delete the plugin and also delete everything related to this plugin via FTP, I found that those Facebook related plugin cannot be recovered anymore! Well, luckily I have only 80 posts, now I am redoing the whole website...

Besides, it also cause my theme to reset to original settings. For example, my theme logo image had been replaced with original theme logo image, and many things else...

I believe it might be a good plugin, but I highly NOT RECOMMEND this plugin, unless you are very good in IT skills to debug the plugin if any error occur...

Constantly troublemaking and crashing my server
By , for WP 4.1.1

Getting sick and tired with this so called "The best caching plugin". It is, by far, the worst WP plugin I have ever installed!

Destroyed by website!!!!!!
By ,

If I could give a negative rating score I would. Added this plugin and it destroyed my entire site. I had to reinstall everything and recover many posts and pages. Run as fast as you can!!!!!!!!

don't pay anything for this plugin.
By , for WP 4.1.1

I installed the plugin last October and quickly realized I would need a few hours to configure it. As I don't have the time for that neither the knowledge, I decided to spend some money and to give it back to the people who are offering it for free. I decided to pay 150$ to W3 EDGE, the company who created W3 TOTAL CACHE, for a service called Theme Performance Optimization & Plugin Configuration. Basically they do the work for you. It's a pricy plugin configuration but it was important for me so I decided to give it a go...

Bad idea..

since then, nothing has been done, I contacted them every month and got the first answer from Frederik in December which was almost arrogant in terms of how impatient I was when all this team is doing is basically coding for free and working so hard etc, etc...

well I paid... don't I deserve smth ?

now I want my money back... Frederick is not even answering me anymore...

uninstalled the plugin... I lost... too bad for me.

No support
By , for WP 4.1.1

Absolutely no support - despite paying for the PRO version.

I paid for $200 for W3 Total Cache Support, but didn't get anything!
By , for WP 4.1

Don't pay for any w3tc support packages!

I had the w3tc plugin installed, but it didn't seem to perform as advertised. On 11/10/2014, I used their in-app (in WordPress) purchasing to order their $200 "Linux Server Optimization & Plugin Configuration" service. I received an immediate confirmation of my order (probably an auto-response). On 11/11/2014 I received an email from Willie Jackson [wjackson@w3-edge.com] thanking me for the order and letting me know my work had been scheduled.

Other than those email, I never received anything else from w3-edge. I emailed back asking for status 11/18/2014, 12/6/2014, 12/16/2014. I submitted a ticket in their on-line system on 1/6/2015. Again I received an auto-response, but nothing else.

I suspect there's no legitimate, working support organization at w3-edge.com. On 1/28/2015 I uninstalled w3tc from my WordPress site. I've had no noticeable degradation in performance. In fact, I've measured lower page load times and lower overall server load without it.

Don't install it. And definitely don't pay for any of their in-app support packages.

worst caching plugin ever !!!
By , for WP 4.1.1

It has lots of features but most of them would break my site entirely.
I couldn't even configure it to a stable state.
Worst thing is that it decreased my pageSpeed based on google's pageSpeed insights !!!

don't bother installing it, it's a shining piece of garbage !

Just broke my site
By , for WP 4.1.1

For some reason today, I just couldn't access my site. It seems w3 total cache was the culprit. Not great. Had to remove a number of files all over the place to get my site back.

By ,

Sorely introduced to the WSOD via w3 total cache that leaches in and deeply embeds itself in php. A quick google search will provide you with a drove of people that have been put through the ringer with no real tangible solution. I've tried everything and now contemplating starting over from scratch. I was getting POP UPS to follow and like every two seconds after just installing and the it would read: it's been 30 days, follow and like!!! Nothing, but an absolute nightmare of rage and pulling out hair due to his mess.

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