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Plugin Reviews

User Meta

WordPress user management plugin. Custom user profile,registration with extra fields. Custom Login, Import/export users from/to csv and many more.

Average Rating
4 out of 5 stars
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No Email Response
By , for WP 4.2.2

I sent an email a while back about a billing question. Never heard back. The plugin works fine for my needs. I ended up purchasing the Pro plugin twice for the same project due to a hard deadline. Typically the reason I pay for plugins is for support from the developer. You won't find that here.

Not working, no answer from support
By , for WP 4.2.2

Not Working, No answer on support questions, very disappointed. This is only wasting of time.

Be careful with this company
By , for WP 4.2.2

I downloaded this free version plugin and it looked good.
So I decided to purchase the pro version. on the 25th May.
BUT I WISH I NEVER DID.
The reasons AFTER SALES SUPPORT either via Forum or Email is ZERO.
MY COMPLAIN AGAINST http://user-meta.com/
In general the pro version worked OK excepts for 2 problems.
The first when I tried to create a Login widget, the code provided
%admin_url%" and %logout_url% the links Dashboard and Logout were NOT WOKING.
The second more problematic is with users email verifications link.
The verification links ARE NOT LINKING correctly for the majority of emails application.
On my case the email links notifications they were NOT CLICKABLE with Thunderbird.
As I quite liked the plugin I was determined to solve the problems, and I posted 3 threads into http://user-meta.com/forums/forum/support/ FORUM >>> Plugin Support
......BUT THE SUPPORT NEVER ARRIVED.
Couple days later I went back in the forum for any news but still was nothing.... NO REPLIES.
So I tried to post another note in that forum, but I couldn't as I was not logged in.

But my misfortune as I was unable to remember my login password I tried 22 times to reset that password (via the lost password facilities) BUT I NEVER RECEIVED ANY RESETTING NOTIFICATION. To be certain I looked on my Internet email provider and in THERE WAS NOTHING.....
Lastly today the 29th May I send 3 emails to this person BUT HE/SHE NEVER REPLIED.
I'm terribly annoyed.

Not Working - Free Version
By , for WP 4.2.2

Free Version is not working. Every required setting is in premium. Don't Download and waste your time.

Khaled has not been responding to activation of the plugin after paying $29
By ,

He has not been replying to msgs/mails for activation.

NO refund policy
By , for WP 4.1.1

Be careful of buying pro version. It's slow, creating own fields in database, some of the things are broken, long response time and the best of all - no refund policy.

Broke user activation
By , for WP 4.1

User Pro also breaks user activation, and there is only forum support even after paying $99 for the plugin. I do NOT recommend this plugin

Terrible plugin and not intuitive
By , for WP 4.0

This plugin is not compatible on mac and it is very clunky to use.

Furthermore, I had to tried to contact the developers for refund and they would not respond to me after two requests.

Uselss without pro version
By ,

Waste of time without the paid version - an no where does he say what u get with what.
Life is too short!

Broke activation
By ,

It seems that this plugin broke the activation - could no longer activate users added in the normal way - did not try their front-end registrations, as we do not allow self-registration.

Also, could not insert shortcode with the pop-up in the editor. Appears to be crippleware just to frustrate you into buying the pro.

Demo version on their site is also quirky and confusing, I'll pass on this one and look at other user meta managers....

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