Been having a problem with Zoom functions not working. The map zooms in 1 level to far and when I increase the zoom level 1 time, it jumps two times. Even though Cici is fairly quick to respond most of what i get is "it works - check the documentation" or "pay the $250 membership fee and maybe it'll work then". It doesn't work and I'll be looking for a better solutions. And they closed my support thread so I can no longer respond on that thread.
Although the free plugin offers a simple locator one soon comes across the need to add paid addons to come up with anything professional.
Support is very disappointing, with the dev offering very little by way of support unless you pay for it. Forum support can be 'abrasive'. Updates can over write custom css changes.
If you want a life, move on to a product where the customer comes first.
I submitted a ticket for help, never got a reply. I would have to PAY for support. Worst plug in ever.
Trying to use this plugin makes me feel like I'm working in Windows 95.
Every time our client upgraded we had problems with styling, layout etc. Latest major update killed this plugin off for us though. Any purchased add-ons were no longer relevant and updated versions could be bought for a 'discount' albeit at an increased pre-discount price than we had previously paid. Probably would have ended up paying around the same again.... Why on earth would we want to pay for something that we've already paid for and why would you expect your customers to do that?
Feeling ripped off!!! Money grabbing and not even worth the money to be honest.
Every time we upgrade, we have difficulties with this plug-in, and it's essential to our client. Mostly the problems have involved the add-ons, but we've also had some difficulty with the map itself (certain places aren't appearing in the correct location, though they are fine when you click on Directions), and I think the layout in general is out-of-date. The backend has become better but is still not horribly intuitive and I don't think matches other good plug-ins in the way it's interfaced within WordPress.
Bought the entire group of add-ons only to find out it couldn't do a basic operation. Poor documentation to say the least. When support finally answered (13 days later) he had a attitude. Not good customer service at all especially when I gave him $150 bucks of my hard earned money. Went to another plugin and it worked much better with quicker and more professional support. FYI, you can find the same functions here for $39 somewhere else. Save your money!
If you're using Pagilines 2.0 with basetheme (childtheme) this plugin does not work.
First, the directions feature needs a major overhaul. The search boxes are way out of wack and not intuitive at all for the end user. I shouldn't have to train my visitors on how to use the system.
Documentation is non-existent. Options are limited even after purchasing the $50 add-on.
Requested refund, will see if it's processed or not otherwise a dispute to PayPal is on order.
Why would I pay for the pro version when the free version isn't even getting updates right? So frustrating.
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