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Plugin Reviews

SP Project & Document Manager

Project & Document Manager. file sharing & management tool to upload, share, track, group, distribute & organize any type of document.

21 reviews
Average Rating
4.1 out of 5 stars
Very Difficult to Figure out
By , for WP 4.2.2

This plugin is marked as a document and project manager. The document manager portion of this works pretty well, it uploads and download files and sorts them into folders. As a project manager it doesn't work very well. Most of the 'project manager' features are only available as paid downloads. For the most part they were very difficult to figure out. The documentation is not complete and there are very few instructions on how to use the plugins. Overall this is a good piece of software, but for the paying customers the add on pieces are not great, do not work correctly and the support is not very good. They always responded to questions, but usually just to tell me that the problem wasn't happening.

Excellent implementation and follow-up
By ,

I have an had such a wonderful experience with this plug-in I had to write a review. First of all, every email and call has been returned promptly. That means a lot when you're a novice like me.

Also, their tools have been an excellent solution for my business.

I have streamlined a lot of what I do and saved money and time chasing paper with their tools.

Can't wait for any new roll-outs!!

Support second to none
By , for WP 4.1.2

Excellent support and response time. Tiered add-ons make it easy to customize the plugin to the needs of the client. Professionally designed plugin with easy to use feature-rich interface.

Horrible Customer Service
By , for WP 4.1.2

I rarely post reviews but this one got under my skin. After I was finally able to reach someone and explain my situation, I was told there was nothing that could be done. Which, okay fine I'll never be using any of your products again. Then, I was basically told he doubted if it is even a problem with that plugin and asked to give specific details. In the middle of typing (which the chat window clearly showed that I was typing) I was told he was leaving for lunch. Strongly DO NOT recommend any of these products - especially if you need to contact the rude customer service.

Worst Customer Service
By , for WP 4.1

Hi Smarty Pants,

I am only posting here because no one replied my emails, messages, 3 open tickets and live chat I've sent in the last 1 month. Because of the different timezone, I have stayed up till 5am to utilise the 'live chat' function on your website but all I got was a link to the refunds policy from Dave, who has since disappeared.

I understand that not all plug in authors are comfortable or willing to process a refund, especially when it's due to a customers negligence to fully research on the product before purchase. In my defence, I've researched intensively on the best project management plugin & many reviews pointed me this way. Unfortunately, this plug-in just does not meet our requirements.

What disappoints me the most, however, is the lack of customer service - all my requests through emails, messages, tickets and live chats were brutally ignore. No one wrote back to explain that no refunds can be done whatsoever. As a founder myself, I find this to be very irresponsible and deceitful habits of a company.

This reflects very poorly on the characters of the authors and culture of the company. Personally, I would not recommend purchase from anyone this untrustworthy no matter how great the product is. To potential buyers, I would urge you to look elsewhere. And to SmartyPants, I hope you are proud of your operations as a company.

Rgds,
Melissaa

Pas top...
By , for WP 3.9.2

A cette adresse vous trouverez l'ensemble des documents de tous vos utilisateurs :

http://DOMAINE.EXT/wp-content/uploads/sp-client-document-manager/

Ou alors je n'ai pas compris à quoi sert ce plugin.

Bonne continuation.

Looked good overall except
By ,

Except you cant create sub folders without upgrading for $45. Seems that should be a basic feature.

how to get notification to subscriber/editor team
By , for WP 3.9.1

how to get notification to subscriber/editor team? by an email.

This a good plugin, thank's a lot.

it would be an advantage if:
1. There is a timeline for all project in menu Project-All
2. Row for identification Person who create the project in menu Project-All
3. There is a calendar system sync with project date
4. Timeline for all task

Currently I us this plugin in [ link redacted, please do not post links in reviews ]

Regards,

Amazing Document Manager for WordPress
By , for WP 3.9

I went through a lot of document managers on WordPress but there is nothing like this! This is an amazing tool and the team behind it provide awesome support! I'm glad I came across it and highly recommend SP Client Project and Document Manager to fulfill your objectives of exchanging files between users and more! Make sure to check out their cool add-ons too such as Dropbox, Google Drive and Productivity Tools!

This is just the plugin you'r looking for as an eterprenur
By , for WP 3.9.1

This is just the plugin you'r looking for as an eterprenur, it gets toghether every think to make my office more tecnological, put contracts and bill's online and store them by costumer. thanks man, ass soon as i can ill buy the pro version, i have no doubt about it... :]

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