Developer(s) listen up,
Our company was going to buy 11 premium licenses until one of our tech guys read these reviews and decided to ask around.If we liked it we would have purchased dozens more licenses but there is absolutely no way we are going to spend money, which is a hard earned commodity, on software with minimal or no support. Just wanted to let you know that you missed out on possibly $5K or more from us so maybe think about your customers a little more,huh?
The free version worked well. When I bought the paid version for the extra features I encountered a few issues. It'll be a week since I requested support but there has been no response.
Unable to post to G+, YT, VK.com (some issues) despite following their instructions and needed help with two other things related to the plugin which isnt covered in their FAQs.
For most part the plugin works well. I could (would like to) have rated it slightly higher but lack of support is simply unacceptable to me. Steer clear of this plugin and this developer until they get their act together. When you encounter any unique problem not listed in their FAQs you are on your own as they simply don't respond to the tickets.
@PluginAuthor: If you really have the time to respond to negative/positive reviews here, I'm certain you have ample time to respond to customer issues, especially the ones that cut you a check. It would do everybody some good if you got down to helping your customers by answering the support tickets!
I generally don't write negative feedback unnecessarily but given that my live site needs all the paid features in good working order and the fact that lack of support has messed up my timelines forcing me to look at other plugins I decided to leave a negative feedback. I regret purchasing this plugin without reading the negative reviews here first.
No response from Plugin Author here or on support tickets. Pinterest immediately puts a/c in safe mode when using this plugin rendering this plugin completely useless. Have notified Pinterest support team in hopes that they may remove this from their spam filter or whatever that needs to be done. unable to post to G+, VK.com, YT, Reddit, Pinterest and unable to tag a/cs during autopost for Twitter.
Looks great, but find a different plugin if the free version doesn't work. Support is non existent. Requests are not answered.
I paid $99 for their premium product hoping to get decent support.
But their support and documentation of how to integrate into your code is terrible.
I am very experienced with integration: I have successfully implemented the facebook or amazon APIs. But here you have no documentation. Their code snipets do not work for a wordpress style integration.
When support does answer (after a long time if you are lucky) they do so in an unhelpful way, blaming me for not understanding. All could be solved in a courteous manner and writing a useful documentation.
The free version might be OK (they have documented this) but I really regret having given the developer any money.
So far I have wasted several development days trying to make this work. Do NOT purchase this.
I was extremely excited to see this plugin, and started off with the free version. Within a very short period of time I thought I would bite the bullet and upgrade, however I wish I had never 'invested' in this plugin as the support is beyond a joke. Countless times I look around wondering if there are camera's to see if I have been punked the support it that woeful.
My system setup is not that unusual, I run Cron through linux (as per the NextScripts Tutorials) but the plugin just does not work, I can manually trigger posts, however none of my scheduled posts bother to post, and I thought I would contact the seller through the support channels to try and get it working, I explained my situation and got pointless responses, like for example to the effect of "What are you trying to do", "It looks fine, since post logs are there" even though I explained manual posts worked fine but scheduled ones did not.
To date, I have been sending emails and support requests since October 13th of last year, with no meaningful response, this includes;
A support email sent on the 13th, with two replies up until the 16th of October, with no response afterwards even though I have sent support requests on 16th, 17th, 22nd and 28th of October, the 4th, 10th and 15th of November, and then the 10th of January 2016.
Numerous emails requesting support, and for the company to actually support their products.
Another (new) support request on the 10th as well.
The product should be a great product, but it is let down by the lack of support by the developer, I am not sure if the company is one person, or multiple but either way if you say you are going to offer support then at least do it. There is a new version in the works, and perhaps all the effort is going to that but really it is no excuse for not supporting a (paid) product.
Until the next version comes out, and subject to the other reviews from new users I would steer clear of this plugin and seller, especially given a google search will show that these issues are not at all new ones, but no support is offered.
I don't understand anything about this plugin. I read the help page but for example, what is an OAuth 2.0 Redirect URL? Where can I find that URL?
I have a similar experience to the authors of the posts in the last few days. I bought the plugin to post to Google+, but was unable to get it to work.
This was on August 22nd, and they have failed to respond to two support requests since then.
It would seem that they have shut up shop completely, and I am amazed that their website is still operating and causing people to part with their hard earned money.
The only reason I am giving them one star is that it is apparently not possible to award no stars.
google pllus posting issue.I bought PRO version in which google plus is available. but thats not working. Even their forums says it does not work ofor google.
I have raised so many tickets but they havent replied anyone of them yet.
Please dont buy it
The only reason I bought this was to post to my G+ profile. It worked last year until I stopped using it (for unrelated reasons). Started using it again recently and I cannot post to G+. The instructions on the FAQ are out of date.
Ditching this plugin for something else.
Only minor updates. Been waiting for new big release for more than 8 months now. Good only as paid version
You must log in to submit a review. You can also log in or register using the form near the top of this page.