I wanted to auto post to Google+ so I got a Pro version. Very happy with it.
I am not sure why people complain about support. Support is excellent
I opened a ticket to get help setting up the plugin. Received a response the next morning and my problem was resolved.
The plugin works perfectly!!!
Looks great, but find a different plugin if the free version doesn't work. Support is non existent. Requests are not answered.
I paid $99 for their premium product hoping to get decent support.
But their support and documentation of how to integrate into your code is terrible.
I am very experienced with integration: I have successfully implemented the facebook or amazon APIs. But here you have no documentation. Their code snipets do not work for a wordpress style integration.
When support does answer (after a long time if you are lucky) they do so in an unhelpful way, blaming me for not understanding. All could be solved in a courteous manner and writing a useful documentation.
The free version might be OK (they have documented this) but I really regret having given the developer any money.
So far I have wasted several development days trying to make this work. Do NOT purchase this.
I really appreciate the plugin, even if some connections are only available on the pro version, but ok, that's normal, everybody needs to get paid for the work :)
Just waiting for a connection to the ello social network, guys, this would be great ;)
Thanks for the job !
This is a great alternative to existing websites that offer reposting of content. I can't wait for the next version of the plugin.
We rely on SNAP to post to our selected SM sites and love the efficiency of this Next Scripts Plugin. When a recent update went a little hay-wire, the Support had it rectified within an hour of being notified: LOVE your work guys...
I was extremely excited to see this plugin, and started off with the free version. Within a very short period of time I thought I would bite the bullet and upgrade, however I wish I had never 'invested' in this plugin as the support is beyond a joke. Countless times I look around wondering if there are camera's to see if I have been punked the support it that woeful.
My system setup is not that unusual, I run Cron through linux (as per the NextScripts Tutorials) but the plugin just does not work, I can manually trigger posts, however none of my scheduled posts bother to post, and I thought I would contact the seller through the support channels to try and get it working, I explained my situation and got pointless responses, like for example to the effect of "What are you trying to do", "It looks fine, since post logs are there" even though I explained manual posts worked fine but scheduled ones did not.
To date, I have been sending emails and support requests since October 13th of last year, with no meaningful response, this includes;
A support email sent on the 13th, with two replies up until the 16th of October, with no response afterwards even though I have sent support requests on 16th, 17th, 22nd and 28th of October, the 4th, 10th and 15th of November, and then the 10th of January 2016.
Numerous emails requesting support, and for the company to actually support their products.
Another (new) support request on the 10th as well.
The product should be a great product, but it is let down by the lack of support by the developer, I am not sure if the company is one person, or multiple but either way if you say you are going to offer support then at least do it. There is a new version in the works, and perhaps all the effort is going to that but really it is no excuse for not supporting a (paid) product.
Until the next version comes out, and subject to the other reviews from new users I would steer clear of this plugin and seller, especially given a google search will show that these issues are not at all new ones, but no support is offered.
Will looking forward v4.
Pretty cool plugin. It took a while to figure it out as the documentation is not completely thorough. But after an hour and a half of trial and error (and a lot of message posts to my LinkedIn contacts), I finally figured it all out. Looking forward to the next version.
Great plugin! Detailed guides on how to set everything up! Thank you!
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