And when restoring via FTP all the backup files just tons of errors.. Don't waste your time with this plugin.
we were using the free version of this plugin and decided to pay to upgrade and get the premium version that is supposed to include ways to automate the backups. it took about a week to receive the download files but they did not come with any instructions on how to install.. and i have tried everything i can think of to add or update the plugin with the premium code and it's still not working. i emailed them for help and still haven't heard back. we paid for the software on 8/4 and now it's been 21 days and still nothing to show for our money. bummed.
update 9/9/15: i've emailed them twice for help getting the premium version to work and received no reply. i emailed asking for a refund and no reply. now i have to refute the charge on my credit card.
After activating this plugin and choosing to do a backup, the process appeared to proceed as expected, and created a subdirectory named /simple-backup/. Once completed, the website failed to render at all (white screen of death), and after I logged out, I could not log in again. I was able to undo the damage by (1) going in via FTP and renaming the plugins directory, (2) logging in via the normal WP login page (now working), (3) restoring the plugins directory to its original name AND renaming the simple-backup subdirectory, and finally (4) going into Dashboard > Plugins and deleting the Simple Backup plugin. If you follow this procedure, you will need to re-activate your other plugins as the default when they come up is "deactivated" (however, their settings seem to be as before).
I think there are much safer choices than this plugin to backup your site.
I uninstalled it because it does not know advances to Google Drive in free version
got a 500 internal server error everytime i tried to run the backup. finding something else.
Errors in code (looking for .htaccess file at install) and the timezone setting did not add any stars. Finding something else.
This plugin DOES NOT come with the ability to schedule your backups. That means you have to manually run the backup every time instead of clicking a button that sets the backup to run once a week (or by some other interval). If you want to set up scheduled backups, the following FREE plugin worked wonderfully for me: http://wordpress.org/extend/plugins/updraftplus/
I will say the free version of Simple Backup worked fine for me, and I had no complaints. So when I wanted to add scheduling, I thought I'd support the company (and save myself some time) and upgrade to the premium version. I paid $20, downloaded the plugin, and it didn't install.
I sent the company an email with the error and a screenshot, they emailed me a "new" version of the plugin. That one didn't work either. I sent a second email and they emailed me a second version of the plugin. That one didn't work either. At that point, I'd wasted an hour of my time sending emails, troubleshooting and testing the plugin.
I requested a refund since I felt like I was doing their QA testing for a product that I'd PAID for. The company refused saying they didn't offer ANY refunds for ANY electronic purchases. Before upgrading, beware that you could literally spend hours trying to get the new plugin to work (and still not succeed).
I've never felt so ripped off in my life. I paid $20 and downloaded a plugin that wouldn't install after trying three separate versions and dealing with their support/sending them screenshots for an hour. Yes, I could have probably spent another hour trying to get the thing to work, but that's not the point, I bought it to save myself time and ended up throwing away $20. In my mind, they stole from me, so I don't plan to use any of their plugins in the future -- even their free ones.
on my installation (multisite) some features work, backup is done, ftp transfer does not work, manual download starts but ends with a broken (and incomplete) very big file (much more than the actual wp space used) ...
installs other unwanted stuff under plugins (sort of small adv...)
Stay away from this plugin and anything else by My Website Advisor. It creates another section in your plugins with links to other plugins by them. It also created some unwanted activity on our site.
tried to backup it writes
Your Timezone is currently set to: UTC+4
Please Choose A Timezone like 'Chicago' on the Settings Page
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