Had a conflict with an old version of a theme and instead of the usual "not our problem" SideKick just fixed it on their end in less than one day.
Don't listen to the negativity. Sidekick is incredible. It will help you and your clients immensely. Support is terrific as well.
Give it a try and you'll find out for yourself.
Everybody makes missteps now and then. I, for one, am not going to let that get in the way of supporting a superb company. Ben Fox and the crew have done a magnificent job of putting together a true gem of an automatic support system.
Sidekick Pro is a game changer. Believe that.
P.S. -Make sure you upgrade. You'll thank me later. ;)
How can this plugin not have a higher rating. It runs flawlessly and provides AMAZING support for my users. It saves me SO much time and is so easy to use. So what if it cost a little bit to have access to the other tutorials. They give you enough free tutorials that allows this plugin to be very useful without the subscription service. They have done a good job at balancing the free tutorials with the paid tutorials and I appreciate that.
Can't wait to see where this plugin ends up in a few years.
KEEP UP THE GOOD WORK!
Personally, as a more advanced user of WordPress, I don't exactly need all the materials in this plugin, but the content is great! I know that I would have benefited from this plugin when I first started with WordPress.
Even in light of the recent controversy, this is a great plugin and anyone looking to learn more about WordPress should use it. I mean, where else can you get such interactive learning?
I don't think auto-activating this plugin on existing GoDaddy/MediaTemple sites was the right thing to do, and there were definitely mistakes made, but let's take a step back.
Have you heard ANYONE say "This plugin was installed and it broke my site!" Nope. I think people are overreacting. I'm glad that plugins like SideKick exists and I hope they continue to grow and succeed.
Accurate, good looking and fast.
Great Product - perfect for training clients who are new to wordpress websites. I look forward to your composer product.
An amazing tool for anyone new to WordPress, this will drastically reduce the amount of time I have to spend supporting my clients in WordPress management.
I am looking forward to setting up some custom walkthrough for my more bespoke sites.
I'm giving this 5 stars a little prematurely as much will depend on how easy it will be for designers and developers to add tutorials for their custom additions (and the costs there.)
However, it is a fabulous plugin that has been well thought out. I'm delighted with the amount of free Woocommerce tutorials
There is one slight annoyance in that the instructions insist you click on main navigation items to reach submenu items. Presumably because it can not recognise a hover-over event?
Anyway excellent work. I'm excitedly waiting to get involved in the beta testing for the screen recorder.
Great idea, great work, I am really impressed one of the best plugins I know.
As a WordPress developer who also has background in instructional design for adults, after installing it and giving it a test drive, I can confidently say this is an excellent product.
Some adults learn by reading, others by watching videos, but most adults truly integrate that learning by DOING.
This plugin provides instruction at the point that you or your client will actually need it - on the job, in the Dashboard, not at some other website, which also gives it high marks for efficiency.
I clicked the topic in my own Dashboard and watched my Dashboard come to life, with soft orange click-able hotspots and voice guidance. The controls at the bottom of the screen always let me know how much more time was left, and let me stop, pause or play at any time. If I made a mistake in my entry, I was gently told.
I'm looking forward to more topics from this publisher and as a provider, possibly creating my own with their publishing product.
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