Paid for premium support and was removed from accessing it. The plugin itself was super buggy and didn't work as advertised. Customers wouldn't receive downloads, add ons didn't work. Child theme support was horrible. User experience on checkout was horrible.
Do yourself a favor. Purchase a reliable e-commerce solution such as woo commerce or Easy Digital Downloads. Those plugins are much more reliable and not as time consuming i.e. time wasting.
BTW, I am disregarding any deflective responses by the theme author as that is the usual response.
Absolutely useless for selling photo prints unless you pay him $150 a year. You cant even add a watermark to your images unless you pay him $150 a year. So the whole FREE plugin is pretty much useless.
I am not satisfied! The support can not help and will continue to develop no improvement. All answers are so dare, so I'm not much wiser. Too Bad !!! There may not enough and is not further developed!
Ich bin nicht zufrieden! Der Support kann und nicht helfen und will auch keine Verbesserung weiterentwickeln. Alle Antworten sind so wage, so dass ich nicht viel klüger werde. Schade!!! Es kann zu wenig und wird nicht weiterentwickelt!
Hangs on uploads of images.
Absolutely useless for any serious photographer.
Support is non-existent.
Awaiting refund - I'll update when that has come / or not!
On the face of it looks great and satisfies nearly every requirement for me BUT there are a number of bugs and I have been unsuccessful in getting support from the developers. One response and then silence despite making it plain I wanted to pay money for the addons.
A pity because the potential is there.
After two years with Sell Media I am happy to find there is planty better options now. This plugin Was full of bugs, holes, and problems. Basicaly every two three months I had to repair something.
This plugin really doesn't deserve any more stars than what it got so far.
One of the worst plugins and support I've ever experienced.
I asked the support how to navigate from image to image within a collection (not going across into a new collection/category). They sent me a link to a page with code. I spent 5 or 6 hours trying code from this page which either didn't work or broke the page. So, I went back and asked exactly what code to use. Another support worker replied saying I've already been told and attached a link to another page with code. I spent more hours trying this. Same result. So I asked again why they couldn't just tell me what code to enter instead of giving me links, as in my opinion giving somebody clues isn't what I would call support. The reply was to tell me that I wanted wasn't possible. Unbelievable.
I also asked why the magnifier wasn't working on safari - the reply was that it doesn't work with the copyright logo - choose one or the other.
They also quoted me for some custom work (which wouldn't even have brought this dreadful plugin up to minimum standards) and when I wanted to go ahead they huffily declined - presumably because I had let them know that their "support" and time wasting earlier was not great.
You also cannot have a "collection" that does not show on a collection page - every category or collection you make shows up with the rest. Terrible for limited editions or any other reason you may have for separating them.
The plugin and themes they use also butcher images and no matter what - all images end up pixelated. Ideal for selling quality images online!!!
You cannot specify a price to an item, all prices apply to all images which is just plain stupid and very un-useful.
Then there was the general bugs and errors already mentioned on here.
Every step I took in developing a site using this plugin was a struggle, I ended up ditching the whole thing, starting again and building the site in opencart.
The money I spent on this has been completed wasted. Not to mention the time I spent persevering trying to make the best of this.
Weeks have passed since this happened and I still feel angry and let down.
I installed this plugin, and while it looks sleek and easy to use, there are many, many bugs lurking under the surface. I think it could be great in the future but currently this plugin is no where near ready to be deployed.
When I tested a purchase, I got to the thanks page that was supposed to show download buttons, but it was just blank (yes, I used the thanks shortcode, and set the thanks page in sell media settings). I also never got the email I was supposed to get containing the download links, and I know wordpress is capable of sending emails because I did get one from the site about my new user account I made to test the purchase (yes, I did go to the email settings page in Sell Media and everything was configured correctly).
After not seeing any download links from Sell Media, I went into the payment section, where I did see a download link, however even when signed in as the user who purchased the file, when I went to the link all it would say is "You do not have permission to download this file".
Nothing but problems with this plug in - Resizing of images. Visible java script errors
Warning: min() [function.min]: When only one parameter is given, it must be an array in /home/content/78/10741178/html/wp-content/plugins/sell-media/inc/template-tags.php on line 642
No tutorial, weak support.
You must log in to submit a review. You can also log in or register using the form near the top of this page.