Paid for premium support and was removed from accessing it. The plugin itself was super buggy and didn't work as advertised. Customers wouldn't receive downloads, add ons didn't work. Child theme support was horrible. User experience on checkout was horrible.
Do yourself a favor. Purchase a reliable e-commerce solution such as woo commerce or Easy Digital Downloads. Those plugins are much more reliable and not as time consuming i.e. time wasting.
BTW, I am disregarding any deflective responses by the theme author as that is the usual response.
I can honestly say that in my years of doing this and that on the internet, no one has given me the service these guys have. We were building a site that used Sell Media in ways it wasn't originally designed to go. We tested beta versions, chased down bugs and conflicts, exchanged emails in the middle of the night and worked together to make it happen. Many thanks to Thad, Rick and Chandra.
Absolutely useless for selling photo prints unless you pay him $150 a year. You cant even add a watermark to your images unless you pay him $150 a year. So the whole FREE plugin is pretty much useless.
This plugin does what is says it should - works great. In today's fast paced IT evolution Sell Media keeps up but more importantly support requests have been awesome. The additional extras are worth it. Thanks Rick & Thad.
Great plugin for the site which are selling photos online.
I am not satisfied! The support can not help and will continue to develop no improvement. All answers are so dare, so I'm not much wiser. Too Bad !!! There may not enough and is not further developed!
Ich bin nicht zufrieden! Der Support kann und nicht helfen und will auch keine Verbesserung weiterentwickeln. Alle Antworten sind so wage, so dass ich nicht viel klüger werde. Schade!!! Es kann zu wenig und wird nicht weiterentwickelt!
I left a lower rating earlier this week, but found help here on this forum. I'm not sure if all will be fixed, but in the meantime, I'd like to rate this higher on the fact that Thad, from Graph Paper Press, politely tried to offer help on this forum. Thanks again Thad.
Hangs on uploads of images.
Absolutely useless for any serious photographer.
Support is non-existent.
Awaiting refund - I'll update when that has come / or not!
I've been using Sell Media on a website I'm building (photofayre.uk) which sells stock photography in Cumbria.
This plugin is purpose built for this type of website, and they really have thought of everything with the extensions (watermark, commissions, etc.)
It makes possible something I simply could not have done with another plugin. And makes it so easy!
The main reason I'm writing this review however, is because my experience with the GPP's customer service has been nothing but amazing. Two technical issues were solved within hours; questions answered immediately. They've taken on board my gripes, fixed bugs in my site (and instantly put it into the latest update), and gone out of their way to ensure I can provide my own service.
A breath of fresh air to have a company caring about their customers like this. Can't recommend them enough.
Really sell media is a excellent plugin for photographers who who want to sell their photos online.
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