We have been having issues since the beginning with this plugin.
The latest one was most significant. After many weeks of weird income reports, we figured out that s2member allows users to update their Credit Card information to nonsense, but never validates that the information is correct. As a result, people were getting access to our membership without paying anything since they could enter bs info!! We probably lost $5,000 in revenue and several weeks debugging.
Other issues include horrible integration with Aweber. Also, support is the worst in the world.
If you have a choice, please don't touch this plugin and prevent yourself from countless nightmares.
We've been using S2 member for one of our membership download site and this plugin has been a godsend. The plugin has many features from membership levels, video streaming using Amazon cloudfront, payment gateway options and much more. On top of that, the support from the team is prompt and very helpful.
This plugin is brilliant. I was able to download the free lite version to confirm the functionality I was looking for was there. The webshark team was very responsive to my pre-order question to also confirm this would do what we wanted. We looked at a ton of plugins and this one was by far the best, with the best support. Learning curve is steep-but not more so than any other plugin that does as much as this one. And the info in the knowledge base and documentation had me up, installed and testing is under a day. Great work guys. Nothing but praise for this plugin!
This is such a powerful plugin. Yes, it may seem complex, but once you take the time to read through the docs, it really isn't. I moved over from another membership plugin (where I had had to keep an eye out constantly because several things were going wrong)...with s2member, I've had none of that. It handles everything so perfectly and their tutorials and knowledge base are fantastic resources. I'm planning on buying the Premium version soon. Thank you for a really awesome plugin.
Forget the support, the worst i ever had. Don´t help at nothing.
Always trying to pass the problem to other people.
If you buy this product to hide pages and content, forge it.
On search and fielter of the site, the private content will show.
And what they say to me, is that is the theme foult. And don´t help me. No even an information or guide line. And take 1 or 2 days to respond.
The worst support i ever had.
Sorry for my bad english.
Shocking bit of kit, If you use wordpress to avoid learning code THIS IS NOT FOR YOU!
Im having to edit php files to do the simplest of things, for example, you want more user levels . . .do you type in how many levels you want . . . no, you have to go recode the wp-config ?!?! I paid for a pro-license to be told that gem!!!!
Want to tell members when their account ends . . . is there a short code . . NO . . directions to install a 3rd party plug to allow php in WordPress control then a lesson on PHP coding!
This plug is not user friendly, you have to be a proficient php coder to get the basics to work. Not what you expect when you pay for a 'pro licence' word-press based plug-in. If I wanted to learn how to code php I could of bought a manual on that, not paid for a license that directs me on how to rehack itself using php coding.
But hang on a minute . . . .when you BUY a pro version of a product your really paying for support aren't you . . . . think again with this product. Be prepared to be deterred by about 6 pages of text to submit a question, with many hurdles to trip you up and claim that the kind of support you need (Probably very basic) isn't provided.
Want your members to have a choice on payment methods like they do everywhere else, want paypal and stripe?? Whats this plugs answer . . . NO, you cant, really simple . . . just no, pick ONE , we cant handle both.
Least user friendly WP-plug Ive ever seen. . . If you can code PHP from scratch this plug might 'amuse you', but then again if you can code from raw php why are you paying for a plug like this, if you want to build sites using php code why are you using wordpress??
Thank you for a great plugin. Everything seems to be working just as advertised. Although the free version has everything I need for my site, I will definitely be purchasing a license soon just to show my support.
Very usefull, thanks!!
I just want to say how much I like the new coupon codes table - this is a BIG improvement. Thank-you!
We use the Pro version of this S2Member for corporate based password protected websites and it literally has everything we need. I've dealt with support here too and they are a dream. Much respect!
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