After researching many Membership plugins I believe this one is the best one for our needs. It was easy to install through the WP plugin page, and as a newbie to membership sites I found it much easier to set up than Paid Memberships Pro (which I had installed on another smaller project).
I have been on a steep learning curve and found their Quick Start Guide (which appears on the admin menu after installation) and YouTube videos to be very helpful.
I wanted a membership plugin that would work with WP user roles and this one does. I was initially a bit concerned to read (somewhere in their support policy) that they are unable to give support for sites that have modified user capabilities, because that's exactly what we need to do, to tailor our membership site to our needs.
And I can completely understand the reason for this - it is impossible for a developer to know the configuration of every possible plugin a user might have, and how they might interact.
Having said that, I have found in my experience that s2Member DO give as much support as is reasonable to expect. There is an easily accessible support center (see http://s2member.com/support/) ...and they actually have posts giving information about user roles and capabilities, AND how to lock them if you have altered them so that future updates of s2Member don't screw up your settings. That was very helpful and I've learned so much from the online support center and knowledge center. (Thank you!)
During set up and configuration I had three questions (maybe four) - I clicked a button on the support center - shot off a quick email and in every case received a reply within 24 hours.
It's still early days and up to this point, the plugin and the support has been excellent. We have s2Member framework set up now on a test site and we'll be going live within the next few weeks.. (at which time we'll be upgrading to PRO) I'm not expecting a totally smooth ride.. I'm sure there will be some teething troubles along the way (there usually is) but I'm confident that if I run into an issue with s2Member at least I can get a swift response... and that is a very important factor in going forward with a big project.
We've been using S2 member for one of our membership download site and this plugin has been a godsend. The plugin has many features from membership levels, video streaming using Amazon cloudfront, payment gateway options and much more. On top of that, the support from the team is prompt and very helpful.
This plugin is brilliant. I was able to download the free lite version to confirm the functionality I was looking for was there. The webshark team was very responsive to my pre-order question to also confirm this would do what we wanted. We looked at a ton of plugins and this one was by far the best, with the best support. Learning curve is steep-but not more so than any other plugin that does as much as this one. And the info in the knowledge base and documentation had me up, installed and testing is under a day. Great work guys. Nothing but praise for this plugin!
This is such a powerful plugin. Yes, it may seem complex, but once you take the time to read through the docs, it really isn't. I moved over from another membership plugin (where I had had to keep an eye out constantly because several things were going wrong)...with s2member, I've had none of that. It handles everything so perfectly and their tutorials and knowledge base are fantastic resources. I'm planning on buying the Premium version soon. Thank you for a really awesome plugin.
Thank you for a great plugin. Everything seems to be working just as advertised. Although the free version has everything I need for my site, I will definitely be purchasing a license soon just to show my support.
Very usefull, thanks!!
I just want to say how much I like the new coupon codes table - this is a BIG improvement. Thank-you!
We use the Pro version of this S2Member for corporate based password protected websites and it literally has everything we need. I've dealt with support here too and they are a dream. Much respect!
I have installed it for 8 months now (pro for 6). It works fine and it was the best solution for connecting my windows applications with the membership level in my site.
The s2Member plugin is the backbone of our online business. We went right to the Pro version. Our membership has grown a lot over the past 14 months and this plugin is invaluable to that growth. Stable, simple, and easy to use.
There is a lot of info out there on the forums to help tweak and find solutions to challenges. For Pro issues, I found out the hard way that you can't use the forums for that; it takes too long. Just contact Pro Support!; Quick, responsive and to the point.
Thank you to the s2Member Staff and Support Team for making a great product that delivers as promised.
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