I've contacted them a few times, usually about problems with my pro version, they are VERY slow to respond & when they do it's usually something like "google XYZ" or "shut down every other plugin & install a new version of WP" solutions are impractical and as I said exceptionally slow. This isn't just me, google it & you'll see allot of people whit the same complaints, I can't imagine a company in another industry that could be so poor in customer service and stay in business but I guess once they have you $$$ nothing else matters.
Not only is this plugin accomplishing what I needed. The support team has been fantastic. Quick replies to my questions and help that actually fixed the issues. Most others leave you on your own. I upgraded to the Pro and it is definitely worth it. Though the support was there even in the free version!
- Hard to use (many non-sense pages/tabs of settings)
- Updates my .htaccess after each update (each time bringing the site down to a 500)
- Members Paypal payments are not recorded consistently (for some members the data is just missing)
- Slows down the site more than any of my other plugins (according to the report from the P3 monitoring plugin)
I paid for it, but I'm now removing it after 2 years and feeling very good about that.
I would actually pay for it to be removed cleanly.
One of the most amazing tools i´ve ever found!
I warn you not to buy this
Unfortunately I am stuck with it, aside from poor support the plug in boasts flexibility and security that is quite not there.
I asked a simple question about log in security and Pat Dumond (is this the maker of the thing?) sent a lovely scripted reply. I asked for a better a response and guess what? SILENCE.
I thought this being a long lasting plugin it would be worth using, unless you're beyond basic technical skills (i.e. a php coder, a proper one) I would recommend NOT buying this. Ditch it for something else.
Pathetic, sick of these silly premium plugins that take your money and run.
This plugin is good and it has a lot of features but they only support few payment gateways like paypal, stripe , authorize . If your website doesnt support them then you cant use this plugin.
I think this plugin must be expand for new other payment gateways like CCBill , Verotel etc.
We cant use paypal on adult websites. Also other payment gateways doesnt support adult websites. So this plugin must be integrate itself with more payment providers.
Can we integrate any other gateway rather than paypal?
and if yes how?
and if no please suggest some other plugin.
Stable and functional. And what's more, supportive people behind this plugin. Especially, Kristine DS:)
With best wishes from Russia,
Great Plugin - I got the Pro Version
Membership plugins are complex but I have been using for 6 months, easy enough to implement and powerful, i wish Paypal pro was included in the Free version but I can't fault whats provided, it just works thanks guys.
Seems to be a lot of score settling here recently play fair people wordpress and the plugins are free, if you have a support issue don't try to trash a developers reputation deal with it professionally via support, just note you had a problem because of X or preferred something different because of Y,but only if it's helpful to the community!
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