Plugin Reviews

s2Member Framework (Member Roles, Capabilities, Membership, PayPal Members)

s2Member®—a powerful (free) membership plugin for WordPress®. Protect members only content with roles/capabilities.

113 reviews
Average Rating
4.2 out of 5 stars
Excellent Membership Plugin
By , for WP 4.2.1

Thank you for a great plugin. Everything seems to be working just as advertised. Although the free version has everything I need for my site, I will definitely be purchasing a license soon just to show my support.

Very usefull, thanks!!
By , for WP 4.1.1

Very usefull, thanks!!

By ,

I just want to say how much I like the new coupon codes table - this is a BIG improvement. Thank-you!

Great Membership Plugin
By , for WP 4.1.1

We use the Pro version of this S2Member for corporate based password protected websites and it literally has everything we need. I've dealt with support here too and they are a dream. Much respect!

It tries to do to much and fails at the essential things!
By , for WP 4.1.1

In principal s2member is a great plugin - from the possibilities you get with it, it is pretty awesome for a membership plugin.

However there are a couple of catches that are simply not acceptable if you intend to really make money with your website!

1. NO INVOICES whatsoever. Yes you got that right, basically this plugin is impossible to use if you don't geoblock all EU customers using geoblocking plugins! IN EU you now need to write correct invoices following the VATMOSS directive. S2member cannot even write invoices at all - so this alone ruins it.

2. No working VAT model. You cannot properly set up VAT charging at all. It will not base the VAT on anything but user entered data. No IP checks, no country codes / credit card country codes checking from payment processor. So again - impossible if you have a single sale to EU! - what's worse - there is not even a possibility to have your user enter his full address on checkout. Checkout is instead only offering State, Country, Zipcode - not city, no nothing...

3. No email reminders without using additional plugins from 3rd party vendors. So suppose membership of a user is ending. There are no emails sent out to the user to remind him to prolong his membership. So basically you will lose out 30-40% turnover just because of this if you don't buy additional plugins.

4. Support - what is that? If the support doesn't like your question they simply ignore it. E.g. anything on the above shortcomings.

So in principle it's a great plugin, but it misses essential things and therefore I can only recommend it for non paying membership sites. It has really great functionality, but the polishing is simply missing and means basically if you use it professionally you better start hiring lawyers to defend you from EU and soon Japan authorities (as long as you live within any OECD country - e.g. also USA) because s2member makes it impossible to correctly attribute VAT and invoices. (you are liable from your first 0,01€ sale to pay VAT to an EU country if your customer resides in EU for digital products such as memberships.)

Right now the only way to stay more or less legal is to only allow Stripe as payment processor (meaning purchasing s2member pro) and pay for Octobat.com to manage your invoicing. (plus using a renaming plugin like say-what to change state to city).

Great plugin!
By , for WP 4.1.1

I have installed it for 8 months now (pro for 6). It works fine and it was the best solution for connecting my windows applications with the membership level in my site.
Thank you!

great features, very hard to use
By , for WP 4.1.1

Be prepared to read a lot of somewhat confusing documentation to get this set up. It is not very user friendly and in my opinion more complicated that it has to be.

It has some great features, but I have spent more time sending in support request to find answers to my questions than working with the plugin set up.

Literally weeks and I am really not doing anything majorly complicated.

They do have decent support, but I shouldn't have to be using it so much just to change some settings. The docs are hard to find any answers in.

I am giving it a three because I am hoping it will do EVENTUALLY do all that it is suppose to do. But I didn't expect to have to spend a full week setting it up.

(updated rating to a 1 - over three weeks working with this and only getting more confused.)

Preepare to spend a lot of time in the help forum with this plugin folks.

Great Plugin, Quick & Responsive Support
By , for WP 4.1

The s2Member plugin is the backbone of our online business. We went right to the Pro version. Our membership has grown a lot over the past 14 months and this plugin is invaluable to that growth. Stable, simple, and easy to use.

There is a lot of info out there on the forums to help tweak and find solutions to challenges. For Pro issues, I found out the hard way that you can't use the forums for that; it takes too long. Just contact Pro Support!; Quick, responsive and to the point.

Thank you to the s2Member Staff and Support Team for making a great product that delivers as promised.

Pathetic, useless
By , for WP 4.1

It does not send verification email to customers
So I wonder what´s the point of this plugin, a part of making you look as a noob and make customers think your site is useless.
I have read hundreds of emails and supports related to this issue so please, make a plugin that works and don´t mess around
Even is a topic for googe search! "s2member does not sending registration email"
Also, support is kind of joke. S2members site sends you to shark site that sends you to gibhub site...
Was about to consider pro version. At 69 $? You are kidding

Great service and help
By , for WP 4.0

I always get the help I need from the guys from s2member.

Thanks for your help

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