I've used this plug-in for years and it's become well-used fixture by my commenting community.
I have used indented comments before to group replies, but these can get nested so deeply as to look awful. Quote Comments is an alternative, allowing a user to select specific text to reply to, and automatically copy it into a new comment, formatted with a blockquote with a hyperlink back to the original comment.
It's main limitation is that it doesn't work with some plug-ins, including Jet Pack Comments and Tiny MCE Comments.
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