I find the survey service with Likert Matrix support.
This is an update to my previous review dated February 14, 2016.
I have given this plugin a 4 star rating as I was unable to do so at the time of the original review even though that was my intent. Also, to be clear about flexibility, the additional functions that I was looking for are indeed included in the many add-ons available for this plugin.
Actually using 4.6.7
Does what it is designed to do. Not as flexible as I would like but maybe that's included with the upgrades. It is fairly intuitive so the learning curve is slight and there seems to be ample support for the product. I can't see anywhere to give this a rating but I would give it 4 out of 5 stars.
I am using the plugin for surveys. It takes a bit of learning but is well thought out and very flexible. I can highly recommend it. However, there are some things think could be improved.
I purchased the analytics plugin with export to csv and could not get the export to work. Frank responded in an support request to check for popup blockers. When I allowed popups the export worked. At a minimum it would have been nice to have seen a help comment about that right in the UI. Would have saved a lot of frustration and wasted time.
There is a feature to limit survey responses for people who are logged in but I need a method that can be used for unsubscribed visitor. I really would like to see responses limited for unsubscribed visitors and the ip of the responder in the export.
Support responses can take several days or more and it's not clear what the most effect support channel is, whether it's here on WordPress.org, the email form in the plugin, or the github link also in the plugin. It would be helpful to know the best way to ask for help that is likely to get a timely response.
Thanks, love this plugin.
Has loads of features but requires some styling and formatting which can be time consuming.
Would like to disable the previous button and also have the results calculated automatically without having to push a button.
I am pretty happy overall with this solution. It often fits the needs of my clients.
Unfortunately, it takes a lot of training, and I still get many questions from clients at which I have implemented this plugin.
Nice and easy to use, and good documentation...thanks Frank!
Works nicely with only very few quirks.
Could be better in many fields, but still it does the job and for free.
It was easy to use and there was a lot of documentation.
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