Amazing Support. Amazing Plugins.
From last 10 days support team continuous touch with my issue. The prob. was i didn't get the inquiry mail about the product. Then i emailed this issue to the support team. They continuous look issue & finally solved. Such a amazing product & support team.
I urge you not to buy this plugin.
There is no support what so ever. I do not mean to say the support is bad, or slow or not helpful. There is NO ONE there. After buying this plugin I found out about the following critical issue:
1. There is no RTL support.
2. There is no support for non-latin languages, you can't type anything in a none Latin language as the Regex doesn't support them.
3. You can't set the email to which you want to receive the customer's question to, whatever you do, you will get an email to three different emails (it's a long story) for each customer question.
I tried using the support form on their website several times.
I received an automated email from a "Rechal Cutinha", which is their customer experience manager, expressing concern about how I'm doing with integrating the plugin, I tried replying to it, but no response.
No one is home there, only the automated email campaigns work.
This plugin is not working in Firefox or Safari. I have been dealing with support for couple of days and they have not been able to make it work.
Last week, I updated my PRO enquiry plugin to v2.2.1 after which the plugin has stopped working completely.
The form doesn't load at all.
I emailed you guys but have not received any reply since last 5 days.
Seems the Team is not concerned about users at all.
Why google and yahoo mail not working when used as email? Not so flexible global Button Text it will be nicer when it can be customize on other products.
The plugin works as advertised and they've provided great support.
It does exactly what it says and the data sent to the admin email is perfect, even includes a link to the product in question.
It doesn't work too well on mobile though, that's my only gripe.
Thanks for sharing.
This is great
Just what i needed. Thanks for creating this useful plugin!
The only problem is that when the form pop ups in a lightbox, the featured image lights up too. This could be useful too, but for me the form covers half of the featured image. But no complains.
This is a great plugin that will increase interaction between your site and the customer. Good support as well.
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