Been using PMPro for 18 months and it is working well for our digital magazine and my art club site with a few customizations. Cost is reasonable and support is helpful.
I had posted an earlier review with only 1 star. This was after a very buggy PMPro update was released which caused my site to be shut down. At the time it was my understanding that they would only assist in fixing the problem if you bought their $197 pro plan.
However, they have reached out and indicated that since they are are source of the problem they will have their development team work (for free) to fix the errors. This is commitment to their customers/subscribers and shows a high level of integrity. I know I can trust PMPro to do what is right when it comes to customer service and their product.
And, with the exception of this glitch, the plugin has worked great and was relatively easy to set-up for monthly subscribers.
After much tearing of hair, and hours spent glued to my computer perusing the support forums of this plug-in, PaidMembershipsPro finally does what we need it to do for our website. However, it took a hell of a lot of tweaking, and for a relative novice, there were a number of things that were beyond my skill level and required paying a consultant to help me with some of the work.
There are a number of things you would expect it to do out of the box - like create a sidebar with all of the membership options in it; give clear error messages to expired users trying to log in; import users from a CSV file; set up a membership directory - that require additional plugins or modifying some of the files. A fair amount of responses to queries in the support forum were suggestions involving building additional hooks and filters. This is probably totally normal for most WordPress users, but I was surprised at the number of things I assumed would happen automatically that required additional work.
So basically, I do recommend PMPro, but I have this to offer to anyone thinking about trying it out.
1) Prepare for a steep learning curve. If you don't know much about WordPress and are also embarking on this project, there's a lot to learn. Get really familiar with the WP dashboard and some of the basic organizing principles of the platform.
2) Make sure all necessary plugins and add-ons are installed and activated, and licenses are updated (if needed).
Important: You particularly want the plugins that mask the WP login/logout process so users don't see that they are actually WP users (like the plugin "Theme My Login"), and other plugins to further manage the login process and allow you to add certain login buttons to various menus in WP. Also the member pages in PMPro don't automatically come with a sidebar that shows all the member action options, as you would expect - you have to build that yourself.
3) To save a LOT of headaches, work in two different browsers at the same time while you are setting up and testing. I've realized now that I should be my real admin self working in WP on Chrome, and then use Firefox as a test user. This way, when I run into weirdness when using the website as a test user, I can switch over to my dashboard as the admin in the other browser, fix something, and then go back to being the test user and see if it made a difference. I also don't have to keep logging out as the admin, and logging in as the user to test something, run into some crazy weirdness, think of something I can try as an admin, and then log out, etc. etc.
4) Make sure your page redirections (which I do with TML) are set correctly. Some redirects (like referring to a login page which will do different things if you are an admin, as opposed to a subscriber, for example) will make you insane if they aren't set correctly.
I hope this may be helpful to a future PMPro novice!
I use it on one of my sites. So far so good
I use this plugin on a couple of websites and it works well. I am not using it anymore because i found an alternative plugin. This plugin deserves a great rating
This plugin is my go-to for memberships- and not because it is free. It is easy to configure, has excellent integrations and works really well. I didn't give it 5 stars because there are some areas for improvement.
Areas of improvement:
That's really all I have. Based on internet searches, the developer seems very engaged and always active. This is a huge plus. It is developers like this that have made WordPress into what it is.
I can only hope the greatest of success for Stranger Studios, and this excellent plugin. Please don't make me beg for 2.0.
Please finish 2.0.
I'm begging you.
With tears in my eyes and a heavy heart, I beg of you to complete 2.0
OK. There. I've done it. I've begged.
I am looking to set up membership site for our small business. This plugin is a perfect fit.
I appreciate all the hard work that went into this plugin. I'd rate it 5-star when I can select multi-level access options.
Membership level 1 has access to only level one.
Membership level 2 has access to both level 1 and 2
and so on, such that the most expensive level membership provides all access to all items.
Currently, I'm allowed to select only ONE level of membership access per category.
I used PMPro as the foundation of the membership system for a major trade organization. I was able to use the built-in hooks to send membership data to their CRM software, it all came together really well.
My only drawback — the fifth missing star from this review — is that the default HTML in their templates is basically garbage. I built my own front-end templates and wrote a custom plugin to replace them, but even digging through their templates to figure out how the functionality came together… not a good time.
I hope the next major overhaul of PMPro takes this into account. But don't let it scare you off from using the plugin; it provides a massive amount of functionality, and it "just works".
Oh, also their customer support is ++++
I'm using this plugin on one site and it was fairly easy to set up membership levels and content. I used this plugin after trying out another membership plugin that did not offer as much customization.
So far, very happy, and the site has been up and running for just over one year.
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