Plugin Reviews

NextGEN Gallery

The most popular WordPress gallery plugin and one of the most popular plugins of all time with over 13 million downloads.

374 reviews
Average Rating
3.2 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
Over the top
By ,

I don't understand how Nextgen has such a massive market share when the product is SO overcomplicated to use. Sure, the final galleries are nice, but the back-end is ridiculously complicated. Trying to teach a client to update their Nextgen galleries is more complicated than training them to use the rest of WordPress combined!

Next Gen Plugin contains virus!!
By , for WP 4.4.2

I have been using this plugin for so many sites past 5 years. Recently my site was hacked, my new server ( hostgator) is not allowing me upload this plugin files, it says:

nextgen-gallery.2.1.23.zip: Unknown Bytes complete FAILED! :The file you uploaded, nextgen-gallery.2.1.23.zip, contains a virus so the upload was canceled: PUA.JS.Obfus-6 FOUND


More problems than solutions
By , for WP 4.4.1

I've tried this plugin many times over the years. It has cost me more time than any other plugin. There are good alternatives.

Can't EVEN download the files
By , for WP 4.4.1

I saw the number of 1 star reviews, yet I thought it was a competitor trying to screw with this company because of their success. But now that I tried to buy the pro version .. I can't even download my files! And I don't get a response from their support about it. I've sent 3 emails already with no response except an automated response. If I get charged for this I'm going to dispute the charge. I'm losing money and time because of this.

this is by far the worst gallery plugin I've ever used
By ,

this is by far the worst gallery plugin I've ever used.

The functionality of it is terrible.


I onced loved it
By , for WP 4.4.1

I once loved it. But months and months ago after a WordPress update album thumbnails stopped working.

Image and gallery thumbnails all work fine, but albums do not.

Support has been unable to help me, and worse, I've found many threads with people having the same problem go unresolved.

I am currently in the market for a new plugin that will allow me to create albums and galleries like this:

2015 Album
- January Gallery
- February Gallery
- March gallery


Destroyed "wp-admin" part of URL
By , for WP 4.4.1

Clicked "reset options" in NG Gallery. Destroyed the URL to my WP-admin - the "wp-admin" portion just got deleted from any internal menu links.

Had to uninstall via FTP - too bad. Was just about to purchase the Pro Version, but this is unacceptable.

Anybody has a good alternative?


Beware Hardcoded paths
By , for WP 4.4.1

The galleries are very pretty, but from a dev standpoint, Nextgen has issues. We recently built a site and migrated from test to a live server. After the move, the galleries weren't working. [not valid template] shows. Dig in the database. Dig through the forums. Lots of users with the same problem. Our fix - visit each post with a gallery, open the gallery, go to Customize Display Options and remove the hardcoded path to the test environment. Ick. Not recommended for sites unless it's a vanilla blog.

Using a custom media/wp-content path? Forget about it.
By , for WP 4.4.1

Doesn't work with custom media paths (WP_CONTENT_DIR)... c'mon guys!

Absolutely terrible plugin
By , for WP 4.4.1

This is the must un-intuitive, confusing, backwards plugin for managing galleries that I've ever had to manage. I immediately removed this plugin once I discovered how impossible it is to manage.

You must log in to submit a review. You can also log in or register using the form near the top of this page.