I think part of the problem is that NextGen is badly put together so that the end user can't see the end process they are aiming for. It's been put together by techies and no thought given to how people want it to look, and no thought given to how easy it is to use.
It is indeed comprehensive, but the sheer volume of options is breath taking because hey're not organised, they're simply listed.
Galleries and albums: there are youtube videos and help pages dedicated to this because it's been a problem for so long. The fundamental problem is that a gallery is a huge collection of albums, but in NextGen land a gallery is a collection that goes along with other galleries in an album. Such unintuitive design simply begs for problems and frustrations.
Which leads me to my final comment: NextGen are so arrogant they will NOT listen to almost half of all users who try to explain where the problems lie and how to make them better. They simply keep on updating the same old framework over and over.
This review is for the benefit of anyone who may read it to warn them how awful NextGen is, it certainly isn't for the benefit of NextGen, as they don't give a flying hoot what people think.
I am not a high level programmer! I am only a user of WP. I have a problem with update WP 4.5 and NextGEN Gallery 2.1.31 that has come out of the blue. I am using Theme Catch Box. Cannot upload images to any Gallery that has been in use for years and I have used NextGEN for 2/3 years with not one (1) single problem. Now I cannot upload any images even after using the NextGEN reset plugin. Today I have lost the settings selection to configure NextGEN. I can access all of my Galleries and images. Need a simple solution that I can understand. My site is http://www.firstchristianchurchpensacola.org/ . Today a new problem is occurring ie - Your browser doesn't have Silverlight, HTML5, or HTML4 support. Error occurs with all 3 browsers IE 11/10/8, Foxfire and Chrome. ALL are the latest versions! My e-mail address is [moderated]
All other plugins deactivated and still going in a refreshing page loop in the manage gallery pages.
Wordfence added the new firewall recently and this plugin's PAID versions get blocked by it also blocking the person doing the update.
The support from Imagely through email was initially dismissive and condescending. They also have not indicated they will be looking at ways to overcome this obstacle so if user technical skills are not excellent then they should NOT buy the Pro versions.
You can't edit or re-center an image thumbnail, this feature doesn't work. There's dozens of posts complaining about it in the support forum but no fix. This plugin has been too popular for its own good and is over the hill.
I have not succeeded. The plugin does not work properly.
First time i love this gallery, but after every update, the gallery was more and more ugly, much bugs etc...
Definitely not what I was promised on the screenshots.
Screenshots are from extensions you have to pay.
The free version is really ugly.
After the last update, the galleries disappeared.
Since this company was bought, this software has given me nothing but headaches. Every time they release a major version, something breaks. They are slow to post bug fixes and frequently deny that their plugin is broken until you jump though hoops to prove otherwise. They are more interested in bloating the gallery software with ecommerce options than supporting the user base.
Look for something else.
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