Even the simplest functions seem overly complicated. Switched to Envira instead.
I been a Photocrati/Nextgen, paid user for 3+ years. Love their galleries and therms. I have had multiple problems initially setting it up on my two sites but when I requested for assistance, always got it within 1 working day. Just scanned through my emails and and found more than 60 request for assistance and without fail received assistance with 24hr and sometimes over the weekend and within 3hrs.
All my support request went through their member support site at https://members.photocrati.com/account/ and I believe they constantly check on it.
I was delighted with the rapid and constructive support I received while upgrading galleries from the original Photocrati to NextGEN. The team could not have been more helpful or attentive. Many thanks.
I love this plugin! I have an issue with "Other Options" page being blank when "Huge IT Video Player" plugin is active. Other than that... very nice tool.
I've been quite pleased with the support and functionality of NextGen Gallery as well as the Photocrati theme. The plug-in and theme meet my needs nicely.I recommend them without hesitation.
Very flexible, easy to use.
Yes, hard purpose to build good gallery plugin for WP. Lots of requirements and needs from different users. For me - very good job for such hard task.
Photocrati has been my default theme ever since I started developing with it in 2013. It developed into Pro including integration with Nextgen and its gone from strength to strength. Not too sure if I'll follow the developers to Genesis which seems to be more aimed at end-users. But no problem, I love Nextgen and will continue to use Photocrati Pro - solid, responsive and easily configured.
I think part of the problem is that NextGen is badly put together so that the end user can't see the end process they are aiming for. It's been put together by techies and no thought given to how people want it to look, and no thought given to how easy it is to use.
It is indeed comprehensive, but the sheer volume of options is breath taking because hey're not organised, they're simply listed.
Galleries and albums: there are youtube videos and help pages dedicated to this because it's been a problem for so long. The fundamental problem is that a gallery is a huge collection of albums, but in NextGen land a gallery is a collection that goes along with other galleries in an album. Such unintuitive design simply begs for problems and frustrations.
Which leads me to my final comment: NextGen are so arrogant they will NOT listen to almost half of all users who try to explain where the problems lie and how to make them better. They simply keep on updating the same old framework over and over.
This review is for the benefit of anyone who may read it to warn them how awful NextGen is, it certainly isn't for the benefit of NextGen, as they don't give a flying hoot what people think.
I've created numerous portfolio style websites for lots of clients and Photocrati with Next GEN Gallery plugin has been perfect for them all.
Simple to create galleries, very versatile, and easy for my clients to edit too. Support is also very good from general problem solving to customisation code suggestions. Highly recommended!
You must log in to submit a review. You can also log in or register using the form near the top of this page.