I have a server and host clients whose sites I have developed because I know they are properly optimized. However, one recently put this plugin in without my consent and their page load time went from 1.1-1.3 seconds to 6.5-7 (source: pingdom). That is absolutely atrocious. Not only should no one plugin ever, for any reason, have that kind of impact but it makes purpose of the plugin moot. I would wager that every single metric for your site would appear worse than it actually is when a the UX is worsened by page load time (guess that helps them pitch the premium version). I told the client to remove it or that I could no longer have them on my server.
This has potential but is nowhere near at a point where this should go on a live site.
Only works if you sign up for their service. Although it looks well put together, their service isn't even up and running yet.
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