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Plugin Reviews

Membership

Membership transforms your WordPress website into a fully functional membership site.

16 reviews
Average Rating
2.9 out of 5 stars
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Error during installation then, my WordPress Network was blocked.
By , for WP 4.1

The title speaks for itself.

Subscription scam and poor customer service
By , for WP 4.0.1

I wasn't happy at all to find that you AUTOMATICALLY get signed up for a $19/mo. subscription. There was no notice about that that I saw during the purchase process. I thought I was doing a one-time buy of the plugin. BEWARE! This plugin is not worth $19/mo, trust me.

Next, when I activated the plugin, the function to add protected content to a level stopped working (it worked for the free plugin, but stopped working when I activated the premium, btw).

About their customer service... I asked for a refund and they would not give it to me. To add insult to injury, their "solution" was to up-sell me!

I highly recommend staying away from this company's plugins. If you want a good membership plugin, purchase Wishlist Member.

Nice but not developer friendly
By , for WP 4.0.1

Ok, so I purchased this and it seemed like a good fit until I needed to add custom functionality (don't get me started with the purchase scam this company does...) This plugin doesn't implement hooks (or rarely does and not efficiently) for core parts of functionality. Sure there's some constant overrides but this just doesn't cut it for me... They expect you to code your own payment gateway, put it in their folder in the plugin (ever hear of standards?) and provide NO documentation other than a crappy forum for support where they mainly suggest paying others for development or looking at code that is poorly written and no comments. If you can use it as vanilla, this is a great plugin. Unfortunately this isn't the case for many developers and this plugin lacks hooks to make it easily extendable. Hooks for gateways would be a great start but this plugin has a ways to go before I would use it on production. My experience with this has frustrated me to the point I am going to trash the plugin and write my own.

Oh, and be warned they have members from their site leaving fake 5-star reviews here.

Wouldn't work as intended
By , for WP 3.9.1

This is just an awful plugin which wouldn't work at all as intended.

Absolute Crap
By , for WP 3.9.1

Plugin does not operate as advertised. Support is useless, and company REFUSES to provide a refund for the plugin. (FYI, this is a paid plugin)

Full of bugs and rubbish service, STAY AWAY
By ,

I have been a long-time paying customer and been trying to get a bug resolved (members are not automatically moving from one level to the next) for months now. Have shared all the data with the team, they promise now and then they will solve it, they bring out a new version and the problems still persist.

I suggest to stay away and use one of the other membership plugins.

Far, far too complicated
By , for WP 3.8

The tutorials go through all the config options, but don't provide any instructions for getting stated and USING the plugin.

I switched instead to wp-members from RocketGeek. It's MUCH easier to get started, and advanced features like filter and action hooks make it very powerful.

Needs a lot of help
By ,

I was not impressed. I could not figure out how to set access levels. There was to much set up required. In general I thought that it was a poorly planned plugin

Really nothing but a bunch of FALSE ADVERTISING
By , for WP 3.6

I have had nothing but a horrible experience with WPMU. They make their site look so amazing and promise all of this great support and working plugins, but nothing could be further from the truth.

I installed the premium version of Membership and it was so buggy, the negative rules didn't work as stated in the documentation and it takes a great amount of customizing if you want it to work with other plugins that they offer on their site.

They over promise on their support as well. I have about 3 issues right now that are over a week old that their "support" people have just ignored. It is really outrageous how they market their support and products. I wish the WP community would really call them out more on their shady advertising and customer support.

Nothing but over promises. I am very much considering asking for a refund, but it looks like from other experiences, they don't make it easy.

I would seriously suggest people do a search for "WPMU dev reviews" before deciding to purchase one of their plugins or signing up for a membership. You WILL NOT get what they advertise.

Spamming
By ,

Their plugin spams your administrative area and requires ANOTHER plugin to remove. Unacceptable. Also the plugin itself is poorly organized and wouldn't be worth it anyway.

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