We had support issue in last year for light version. Try light or pro any version support team will contact you immediately after receiving your emails.
In-fact last since last 6 Month we are appreciated by so many customers both for the product features, support and custom modifications.
It simply did what it promised.
I exported data from one installation using export to csv, removed all unnecessary columns from the csv, imported the users, done.
This plugin streamlined a website migration. I especially appreciated the option to automatically set the username to the email address, which was a small detail with big payoff for this project.
For ease of use, I'd recommend having a cheat sheet of field names on the import screen.
Thanks for the lovely work.
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