I wanted to take the time to give a review which is something that I never do. I have owned several membership websites and the MemberFindMe plugin is very good. I like the support that they provide most of all. Very responsive and timely.
For a simple member management program, I recommend this plugin but the service by far is the best that I have encountered.
This plugin gets five stars for two reasons. 1) The plugin works wonderfully. It's simple enough for a regular person (like me) to set up, but there's also a lot of customization available. 2) The customer service is great! It was a huge relief to have someone respond to me the same day on their google group. They helped me work through a question I had within hours. Very happy!
We switched to MemberFindMe because we wanted a more integrated system. We had been using one plugin for forms, another for events and a third system for membership tracking, and it was a huge hassle with updates and integration.
It did take some time to get everything set up the way we wanted it but once setup we love the way the membership and events are integrated. It has REALLY saved us a lot of work!
My only regret is not finding Member Find Me (MFM) years ago, it would of saved me thousands of dollars and countless hours.
Karen and Kuah are awesome. I found MFM on a Friday night, spoke with them the next morning, and was live within two weeks. Yes, 12 days from finding them online to going live with a full transfer from my existing site.
I picked the full package and let them take care of it. Great call on my part.
They typically take less than an hour to respond to questions and any changes that I needed during the purchase were done within two or three hours and ready for my review on the test website.
Really impressed with the response rate on the google community for their FAQ and requests, too.
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I contacted Karen memberfindme after being referred to her from a web designer who I contacted for a quote. I am the president of a Women's business organization and needed help fast. I took the group over in January to learn that the website that took 6 months to build, did not work! We could not pay for events, host a directory, or run membership reports. All things that we needed to have in order to run the organization smoothly, and we promised to have on our website. After much stress, we fired the previous designer and went with memebrfindme! The great thing about memberfindme is that is does all the things we needed and does them well. In 5 days Karen had our site up and working. the big difference with this program is that the database and other items I mentioned do not have to be built out each one individually. It is all in the program already. And if you like their templates they offer - you are good to go. If not, you can have a web designer customize one for you and still use this database option. we like the template and we're up and running in fast! There are just a few things we needed that it did not do automatically, and they have been extremely helpful in helping us figure out how to add the items we need in. They have also taken the time to train us. It is a website life savor!
We've been very happy with MemberFindMe. After searching for over a year we finally decided to move our website and membership management to MemberFindMe. Overall our staff and members have reacted positively to our new website.
+easy to use
+very little training needed
+everything is integrated
+great customer service
+they keep adding new features
-although both of our staff members can be logged in at the same time there is only 1 administrative login
-sends an email notice for every event ticket sold, would prefer a daily digest
-member password request emails sometimes end up in the member's spam folder
Our membership could not be happier with our decision to move our organization to memberfindme. They have been amazingly supportive and helpful, responsive and competent. Not only that, Karen and Kuah have gone above and beyond to troubleshoot issues we were having due to our previous company. The cost of this service is really unbelievably low for what you get. Our membership has increased substantially since the changeover and I attribute that in large part to memberfindme. Thanks guys!
It’s wonderful to work with something that doesn’t look like it was designed in the 90’s. The modern design has been easy to use and surprisingly intuitive.
I looked at the plugin earlier this year but at that time they didn’t provide custom registration questions which was a must have for my organization. By the time we were ready to move forward they had added that feature.
My whole staff loves the plugin. Now they all have access to event and member information without having to ask me. They’ve also, for the most part, been able to train themselves. For the few questions we did have we received quick responses from MemberFindMe.
We've spent years trying to get our website and membership technology to work together...or even working right at all. Then we found MemberFindMe. Using this technology has been AWESOME and a game changer for our organization.
They've been responsive and there for us at every turn. The fact that we can easily update our membership and events has meant we can always stay current. Best of all our members are having a more interactive experience with our website. I can't recommend this technology enough.
I have served on the Board of nine different nonprofits and member organizations and wish MemberFindMe was around many years ago. Simply, it's the most complete, affordable and user-friendly system on the market today. And the customer service experience is one of the best I have ever had.
If you are a decision maker at a nonprofit or association of member driven business, you must check out MemberFindMe. We, like many of you, were using an over-the-top solution that was unwieldy, difficult to master, intimidating and expensive to make do what we needed it to do.
No longer!! MemberFindMe is absolutely the best solution we have ever used, or even seen for that matter, to handle memberships, events, calendars, etc. In fact, our whole website is integrated with our system including our PayPal payment processor.
In short - it's incredible!! Feel free to reach out to us to learn more. We are not paid supporters, but rather paying advocates.
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