The apps is just OK. The problem lies within their renewal and support process. If you plan on using this tool FOR ETERNITY... don't worry. However, with renewals they are sneaky. They send the mandatory renewal email but use a tricky email address and subject line. And the renewal notice is buried at the bottom of the email.
They also send the renewal email and bill you on a Saturday so you don't have a chance to cancel your account.
I do not recommend.
Tried free offer, and it does not work!!!
I cannot remove the plugin and I cannot sign in to their backend to edit my form. I want to edit, but on the WP dashboard I need to signin and it does not allow me to, so I cannot edit. Therefore the need to uninstall and there is no option for it. so now I am stuck with this system that is trying to force me to pay... Don't install this!
false advertising for a failing plugin
After reading the reviews I took a chance. The *FREE* trial is BS. I got charged within 48 hours. Called and they said oh the free trial is only for annual billing not monthly billing. STAY AWAY. Had to go through credit card company. The whole thing is sleazy, not just the billing, I cant put my finger on it exactly but I run a business and deal with businesses all the time and this is not on the level.
the plugin doesn't work as is, so don't install it.
the free trial is paid from the first second you try it.
when the free trial is over and you don't want to continue, forget about being refunded. you will never see your money again.
if you forgot that the trial period is over, and you didn't cancel, forget the money you paid for the free trial, on top of that they will start billing you for a new month.
the customer service is the worst i ever seen. it is automatic. for you to have a real answer you have to wait around 2 weeks (after several emails of course).
the support documentation is almost nonexistent. you are on your own.
if you still want to go forward you have been warned.
I signed up with cVita for a FREE trial, within few minuets they had charged me. This company has the worst customer service I have experienced in my life. This is a SCAM, don't use them.
Unprofessional re seller representatives that can not get back with a person when asked to. They were rude and they lied.
The customer support for this software is terrible. [Personal details moderated] Don't walk away from this software, run...
vcita isn't compatible with cell phone. People cannot book online this is an issue. They can't scroll across to choose a time. And a book now icon from vcita is needed on site below my name.
It's not free
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