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Plugin Reviews

Appointment Booking and Online Scheduling Plugin by vCita

Offer self-service online scheduling calendar: appointment booking and event registration for your clients

63 reviews
Average Rating
3.7 out of 5 stars
Avoid this plugin unless you pay for most expensive plan
By ,

The free and mid-pan options are literally useless. You have to pay higher price plan to get something that may worth the price. And it's really not clear on their website that these two options are not manageable.

So, what happen is that your email (to send to client) won't be manageable. You will have to use their pre-formated emails. When clients will receive a confirmation of an online appointment, if they look at their email on a smartphone, the email will look like an unreadable script that looks suspicious. Not professional at all.

So, avoid this plugin unless you want to pay the most expensive plan.

Second, the client support service is fake too. Well, using the online form, they don't even respond back.

Third, be sure to like and plan to use this plugin, because they don't offer any refund. You're screwed if you pay for the "Professional" plan. Only the expensive "Business" plan can make you appreciate this plugin.

So be ware.

Useless unless you pay
By ,

I'm actually a supporter of making things premium for custom settings. But the whole point of being a part of repository is to have functional basic model for FREE. Otherwise you need to get off depository and W.org search. (like Enfold theme for example, they don't offer free version and they are not on w.org)

I think I'm ok with majority of your limitations even... it'd be nice to allow syncing to popular google calendar for free but even that's something I can accept since it is convenience you're paying for.

My 1 star review comes from ONE simple thing - Business Hours.

FREE version comes with preset biz hours of 9a-5p M-F and you cannot change it AT ALL! I mean Come on!!!

I'd understand if you require everyday same hour and cannot change it based on day by day but being able to set your own hours including weekend should be very basic free option.

If you change this and allow setting own biz hours for all 7 days or maybe do 1 set of weekday and 1 set of weekend or something, I'd be HAPPY to change my 1 star to 5. Cuz you deserve it as it's a nice plugin.

But being a part of w.org repository does mean you'll get FREE marketing in return of providing basic 'USABLE' plugin for free, at least in my opinion.

Good luck.

P.S: I was installing this for a client and I was going to set this up with basic feature and recommend him to go pro to get additional benefits. But without 'functioning' basic plugin, sorry but I cannot recommend it to my client.

Utterly useless unless you pay
By , for WP 4.4.2

The default non-paying version is totally useless. Unless you pay to upgrade to the 'pro' version - but I doubt how good the pro version is, given how useless the free version is.

Want to customise any part of the schedule calendar? Pay to upgrade.
Want to change the colour scheme? Pay to upgrade.
Want to edit the wording on the reply after booking? Pay to upgrade.

You get the picture.

Avoid like the plague

Awesome Booking Tool
By , for WP 4.4

Just what I needed. Does what it says and more.

Scheduling Plugin is a great tool!
By , for WP 4.4

Great tool! Clients / prospects love it.

Terrific Program
By , for WP 4.3

VCita is the fourth scheduling program I have used over the last five years for my law practice, and it is by far the best. It hits the sweet spot between power and ease-of-use in a beautiful way. Programmers obviously have greet sensitivity to how people work in real life, and therefore everything is where it should be and works like a charm.

Terrific Program
By , for WP 4.3

VCita is the fourth scheduling program I have used over the last five years for my law practice, and it is by far the best. It hits the sweet spot between power and ease-of-use in a beautiful way. Programmers obviously have greet sensitivity to how people work in real life, and therefore everything is where it should be and works like a charm. Great integration also with iCal and Outlook.

Amazing Plugin!
By , for WP 4.3.1

This plugin has given us exactly what we were looking for. We have saved so much time, no manual entries for us in scheduling our appointments. Our customers can make an appointment with us, its added to our calendar automatically and are properly notified in a few places of that appointment. No bug, no issues, and great Customer Service! This Plugin has exceeded our expectations!

Great App
By , for WP 4.3.1

The scheduler works great! The biggest hurdle is to get folks to actually USE it. It is so user friendly you cannot go wrong.

Effective
By , for WP 4.3.1

I had my suspicions in the beginning of this product and was blown away by how easy it was to us and how effective it was in relating to clients. I would recommend to anyone who wants to have the professional effect especially doing business online. A great way in improving client engagement and easy access.

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