Plugin Reviews

The Support Forums will be in read-only mode for a scheduled maintenance window on 01 September 2016 14:00 UTC - 20:00 UTC. More information.

Easy Chat, Gorgeous Heatmaps, Visitor Recordings - Lucky Orange

The Original All-in-One Conversion Optimization Suite. Used on over 35,000 sites. See everything your visitors did before they left. Get started for F

9 reviews
Average Rating
4.1 out of 5 stars
Fantastic for understanding your clients Journey
By , for WP 4.4.2

I wanted to know how my clients were interacting with my site and had to rely on google analytics user flow. Lucky Orange shows you exactly what the user does on your site. Where they scroll to and what they pause on. The closest thing you'll get to a understanding what works and doesn't on your site.

The chat function is invaluable too and has allowed me to connect with people who would have otherwise filled in a contact form.

A bargain at $10 per month.

Awesome Service, Plugin No So much
By , for WP 4.3.2

The service is amazing and in my opinion better then Mouse flow. However, the plugin is super bare bones. It literally only pastes the code on the site.

What would be even more useful is, if it gives the option to send Name and email of logged in users (Custom User Data). Now we're talking!

Im uninstalling this and building a custom solution for the above with GTM.

Lucky Orange can literally can DO IT ALL!
By , for WP 3.8

I'm not sure why I haven;t heard of Lucky Orange before, but it can do it all! Lucky Orange is a complete suite of tools for total website optimization and usability analysis.

- Using Lucky Orange, I have a better understanding of visitor behaviors. - I can diagnose trouble areas in our conversion funnel and causes of abandonment.
- Then I can evaluate our website optimizations to measure successes.

The Lucky Orange tools I use most include: Real Time analytics, Recordings, Heatmaps, Polling, Chat system and Form Analytics. Also support has been great. It's nice to be able to chat or speak with a teammember as well. Can;t recommend this software enough!

No possible customization
By , for WP 3.7

Not much attractive!

Not real time, not mobile friendly
By ,

With the majority of my customers using a SmartPhone, this plugin just doesn't cut the mustard. And I had to wait forever for it to produce a heatmap (queing, queing). We really need a real time heatmap where we don't have to wait. LO (Lucky Orange) takes screenshots and then overlays the heat or playback on that, not really great for those that have sites that adjust based on media queries, there is no way to shrink the browser to see where the clicks went and then back to a desktop view. And the trial period is just 7 days. I am still waiting for it to generate a heatmap (queing). So it really is LO on my list of heatmap and playback services.

Love the Polls and Heat Maps
By , for WP 3.5

For my Clients Heat Maps and Polls are the quickest way to gain user insights. Lucky Orange has both!-- i'm lovin it!

Amazing Service!
By , for WP 3.5

The added value that Lucky Orange has brought to my business is incredible! For such a small investment, marketers now have a complete 360 degree view of their customer interactions with the site. Being able to view, in real time, how customers are interacting with the different pages and links, has provided us with invaluable insights that were historically unknown. Lucky Orange provides the bridge between businesses and their customers, that really opens the door for more engagement and increased sales

Awesome chat and analytics tool
By , for WP 3.5

Lucky Orange has made it very easy to implement their software with my wordpress site. Great for tracking, visitor recording, chat and many other tools that come in very handy when trying to analyze my site.

Any developer or site owner that wants detailed information on their site performance should add this plugin now!

Best chat and analytics ever!!
By , for WP 3.5

This tool is soo cool. Lucky Orange allows me to watch visitors on my site, and instantly chat with them. Plus heatmaps, and past visitor recordings all bundled together has SAVED me over $50 a month by combining these features! Their Tech Support has been VERY responsive which is very important to a small business owner like myself.

I highly recommend anyone who is serious about making sure their website is performing well, and wants to better interact with their customers, USE Lucky Orange!

You must log in to submit a review. You can also log in or register using the form near the top of this page.