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Plugin Reviews

WordPress Leads

Track visitor activity, capture and manage incoming leads, and send collected emails to your email service provider.

23 reviews
Average Rating
3.4 out of 5 stars
Great Support
By ,

I had a problem with the setup of the plugin and got help from the creators of the plugin within a few hours.

Use the forum at support.inboundnow.com if you have questions or problems and want help quickly.

Nice but...
By , for WP 4.1

1. Generating loads of data in mysql
2. Too often too broken - in ex. now the text area in contact forms are broken (some div missing) - you're not testing this stuff or what?
3. Makes other plugins broken

BUT...
1. Very good and usefull
2. Nice, neat and easy
3. Promising - templates, A/B test and much stuff

This Borks (screws up) Contact Form 7
By , for WP 4.1

When this plugin is enabled, CF7 does two bad things when the user submits a contact form by pressing the button: it fires a second submission after the first successful submission, which immediately results in a failure message from CF7. And this plugin seems to result in CF7 keeping all of the user entered fields like name and email address "remembered" even when the user closes the browser and re-opens it later. You guys screwed things with a recent update because this never happened before. I disabled Leads and CF7 operates correctly.

Had some issues but they were resolved quickly
By , for WP 3.9.2

The email notifications were not working for a while but after a plugin update this weekend they have started working again. This plugin does exactly what I needed it to do. thanks.

Best Lead Collection Plugin
By , for WP 4.0

Honestly, I've tried others and none make it so easy as the guys at InboundNow with this plugin. It's freemium and works direct from wordpress... no hoping to another website to see leads etc - one place to create, use and access your data WP-admin.

Also having found a small bug I contacted the team and found the developers to be brilliant and really helpful. Great experience :)

Be careful
By , for WP 3.9.1

These people are not serious. The idea behind is nice, and in some versions you will have some benefit of it. But then they will come up with a new version, hardly tested, which deletes some previous features or even worse, has not been tested on compatibilities and even blocking the visual editor as it is the case for their latest version. Try it if you want, but don't rely on it for your business.

Needs some attention
By , for WP 3.9.1

I'd really like to give this plugin a better rating but I can't since it is breaking the website formatting.

Hopefully this is something that the developers can address

This plugin causes serious changes in our website.
By , for WP 3.9.1

We are using the latest version of WordPress, 3.9.1 that is. Wherever we have a div.divider in our code, this plugin automatically adds a top border of 1px to that element!

This spoils the website's design and functionality. We are not aware of any other issues this plugin has, and there may be several. But, would really appreciate if the developers could fix this, and we'll revise our ratings.

Great plugin
By , for WP 3.8.1

I've used hubspot for a larger company for 4 years. We were on of their first batch of customers and the early software was rough. Over the years it became better (and more expensive).

I've been using the inbound now plugin for WordPress. What I like about it is that it's easy to use and gives you an enormous amount of functionality for a plugin. It's also early on in its lifecycle with tons of new features and enhancements coming out. That means jumping on board gives you a chance as a user to share your thoughts and ideas directly with the development team. In other words, you become part of making the product your own.

The support of this plugin is awesomely ridiculous fast and if you have any problems all you have to do is submit it and you can be rest assured someone will look at it and respond quickly. My support incident from this morning was responded to and resolved in less than a few minutes. I think that's incredible and I hope that as Inbound Now grows they can maintain that level of awesomeness.

Given the pricing of professional inbound solutions these days, which can run thousands of dollars a month, this plugin is the deal of the century to manage your inbound marketing efforts.

I'm really looking forward to what this plugin will do in the years ahead!

The Best CRM plugin for WordPress
By , for WP 3.8.1

After working through the other options and initially trying and giving up on Leads+CTAs+Landing Pages, I came back to Leads and worked through the kinks with great help from David Wells. I feel it is the best currently available CRM plugin, but at the same time it is not quite "there" yet. There are some slow or clunky interface issues, and I've had a lot of small but annoying problems with it in Firefox. That said, it is incredibly powerful for a free plugin, and I would pay for a pro version.

Leads has unique value in creating user records for contacts that are NOT WordPress users. If your leads will never become members of your site who need to log in, this is the way things should be done, and that is almost enough reason by itself to use Leads instead of the alternatives.

Leads works well with the major custom form plugins, but it has its own passable custom form creator. For the time being I prefer to use Leads without the Calls-to-Action and Landing Pages plugins -- instead I use a standalone form plugin and theme support for landing pages. That may change if these other complementary InboundNow plugins evolve to become a solid, comprehensive solution.

Leads lends itself to relatively easy customization with adequate documentation and support if you take the time to sift through the rather cluttered InboundNow site. It's on GitHub too, and the developers are extremely helpful.

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