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Jetpack by WordPress.com

Increase your traffic, view your stats, speed up your site, and protect yourself from hackers with Jetpack.


146 reviews
Average Rating
4 out of 5 stars
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Jetpack Complete pile of shit
By , for WP 4.3.1

Complete pile of shit and my time is too precious to be wasted Jetpack spam plug-in

Slowed Website
By , for WP 4.3.1

All our websites using Jetpack slowed down taking almost a minute to load. The problem is that this plugin has to load from WordPress Servers (connecting to s0.wp.com took forever). It did not always take a minute to load at first, just some times, but it slowed it down by couple of seconds on average, which is still drastic.

Do not install this plugin. Find alternate plugins.

Feeling Disappointed, and even Disgusted
By , for WP 4.3.1

I just launched the live version of my site and I was super excited. I found out that I needed Jetpack to manually (?!!??!) reset my stats since it has registered several of my own visits and I wanted to start out fresh. I emailed Jetpack and asked them to reset the stats. Didn't hear back for a day, then the person asked me to disconnect Jetpack, which I promptly did and emailed her back. And... nothing. Sent a couple of follow up emails to see why she didn't reset the stats. Then got an email back the next day saying that each email bumped me to the back of the line, and to disconnect Jetpack, and confirm the site name, and she would be sure to reset the stats right away. So I disconnected Jetpack and emailed her back within 10 minutes. And... nothing. This was early yesterday. I have Jetpack on my site for a reason. It has functionality I am using. But... nothing. And I dare not email these people. So, so frustrated right now.

Increases load time of my page by 10+ seconds
By , for WP 4.3.1

I ONLY have the mosaic gallery option active, the rest of the features are deactivated. With Jetpack installed, my load time increases by over 10 seconds. I had no choice but to uninstall it.

By ,

no way to contact support on there website.

This is bad!!!
By , for WP 4.3.1

My WP site was loading very slow. So i did a scan with P3. (Recommended plugin: P3 (Plugin Performance Profiler))
P3 said that Jetpack was using the most. I used Firefox add-on "extended statusbar" to time the loading speed.
Result with Jetpack active: 11.904 sec.
Result with Jetpack deactivated: 3.736 sec.
With a difference of more than 8 i say this plugin is horrible for any website.
With jetpack disabled i can get back to work again.

WTF??? Complete Lock Out??
By , for WP 4.3.1

Thought I would give this a try and it completely locked me out of wp-admin.
They have their own admin panel that has NO way to uninstall or add any other plugins! Had to go server side and do a complete backup recover to get back in. Fair Warning!

Destroys your images
By , for WP 4.3

I was floored to find a stretched header logo and smaller inset image size used for a friend's website. I've never encountered this in all my years working on WordPress sites. The odd thing is, on the same browser on her computer the logo looked fine, and a large enough image was served for the inset as well.

When I turned JetPack off, everything worked as it should. After a little searching, I came across this: https://wordpress.org/support/topic/photon-is-incorrectly-resizing-full-size-images-in-pages

"Regarding images getting squished or looking skewed, what Photon does is try to figure out what dimensions are best based on a few factors. It looks at the image width and height attributes, but it also looks at the containing element's size or the $content_width set by the theme. "

Well, it's not figuring it out too well. This plugin is garbage.

Keeps my site down and crashing
By , for WP 4.3

I been having problems with Jetpack like forever and now it's worse. So I decided to delete it, and everything on my site works better. Not sure what the issue is but I just can't keep it as one of my plugins.

Many problems
By , for WP 4.2.4

I had to deactivate all plugins because of some problems. Before that Jetpack worked without any problems but after I want to re-activate it, the problems begin with Jetpack.
I can active the plugin itself but I could not activate any of it's features. It always says "Feature xyz" is active, deactivate it by clicking deactive. But only the message appear and nothing else happens. ALso the connection to the Blog-Site on wordpress.com/sites disconnected and I am unable to reconnect.

What to do?

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