Plugin Reviews

Jetpack by WordPress.com

Your WordPress, Streamlined.


29 reviews
Average Rating
4 out of 5 stars
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Post by Mail - one serious problem with formatting
By , for WP 3.8.1

It was a fairly lengthy setup and debug process...

What's lacking in the Post by Mail is to NOT CHANGE the formatting of the email. or, alternatively provide an option to transfer as plain text.

In our situation case, we need to automate posting of videos via youtube. The Youtube plugin requires plain text (not hyperlink). So, we send plain text to the generated email address - but, the Jetpack system (maybe underlying wordpress email system) is adding hyperlinks.

The post by mail feature works pretty well in many respects, but is missing most of the features provided by other tools (though the others require email fetching).

Maybe they'll fix this and we'll come back.

Keeps crashing my site on mobile devices
By , for WP 3.8

When I enable JetPack, users on their mobile devices only get a smiley face instead of my home page. When I disable Jetpack, then get the full site. Consistently. Every time. This is a repeatable process. I can't figure out what is causing it.

Not working for me
By , for WP 3.7.1

This plugin has got some good reviews but it's not working for me.
After installing the jetpack 2.5 and then the jetpack 1.5, all I get to see is the jetpack dashboard which I cant see the option for activating the jetpack mobile theme.

slow the site
By , for WP 3.7.1

Delete this plugin, my website goes more faster!

Hopeless—does not work as one intends
By , for WP 3.6

So unreliable. For most of this year (2013), Jetpack has not updated properly, leaving me to have to upload files manually. It also deactivates itself upon updating, which meant on one blog which I don’t update as often, I’m now missing two months’ worth of stats (which was the only reason I got Jetpack). I find Jetpack deeply frustrating and buggy, and really cannot see the point of it. WordPress would have done better to have left well enough alone with the previous statistics set-up. In fact, Jetpack has been the one plug-in that has made me consider other blogging platforms.

Recent problems with JetPack logging off users.
By , for WP 3.6.1

JetPack does not permit Comments to be posted when running with certain Themes. Use with care. I had to deactivate the plugin if I wanted users to comment on posts.


Resource Hog
By , for WP 3.6

Yes, I too had to remove this plugin because of the incredible load that it put on my sites. I enjoyed the features and everything worked very well, it's just that my visitors didn't like sitting and waiting for pages to finish loading. Resource Hog.

Slow site
By ,

Excellent plugin with amazing features which we miss now.

We had to remove it due to slowing down our sites. We had it running on multiple installations, same results, hogs the memory and runs high processes.

A BIG plugin
By , for WP 3.5.1

This plugin has lots of features which you can turn on/off and configure.

Therein lies the problem. Because it has so many modules (features) it contains lots of bugs.

If you ever have a problem with your WordPress.org blog this should be the FIRST plugin that you deactivate to see if it is the problem.

I don't use all the features but it does contain Vaultpress backups (not free), a Contact form, Custom CSS makes updating the theme's css a breeze and Facebook publishing works fairly well (sometimes it doesn't publish to fb and one has to reconnect it).

All in all I recommend it but with a warning that it conflicts frequently with other plugins. Automattic has continued to improve upon it and perhaps someday it will become a quality plugin or be integrated into the WordPress core files.

Do NOT use this for stats...
By , for WP 3.5.1

Good in some ways, terrible in stats and support. Here's my interaction with "Support" regarding setting statistics so "administrators" (me!) won't be counted in my website visits/clicks.

Me - "Forgive me if I missed it, but it is hard to believe there is not an option to exclude my own visits (or admin visits, at least) from my site's stats in Jetpack. Please either show me how to do so or add the function. Others have discussed this with you and requested it for years now."

"Support" -

"Logged in users are excluded from Jetpack Stats by default, and you can change your stats settings by clicking on "Configure" under the Stats module in the Jetpack menu.

Please get in touch again if you need any help."

Me -

"With all due respect, you didn't read my email correctly. I do not want to exclude logged in users. I want to exclude my visits. Only my visits. Hard to believe Jetpack can't do this yet. Please rectify that while I look for a plug in that will do it."

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