WordPress.org

Plugin Reviews

InfiniteWP Client

Install this plugin on unlimited sites and manage them all from a central dashboard. This plugin communicates with your InfiniteWP Admin Panel.

4 reviews
Average Rating
4.6 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
Hate to give a 1 star
By , for WP 4.1

DO NOT INSTALL THE LATEST UPDATE

My control panel lost connection to EVERY WEBSITE I had configured. And I have a lot of website configured. I sure am not going to go through and re add every single one.

MAJOR FAIL

That being said, they solution was once really good, but now kinda sucks. It doesn't update my plugins or themes. Sure the free stuff from the repository will update, but nothing purchased or licensed.

So whats the point of having this again?

Oh and I have a lifetime membership that I paid $200 for. I have everything they sell.

Nothing but problems
By , for WP 3.9.2

We have used this app for over a year. It updates plugins and such fine, but the advanced features like cloning, etc. are HORRIBLE!!

We paid $200 for the addons and they never work. Always a connection error.

And the support and documentation is substandard. We have asked for a refund and no direct answer from support. All we ever get is "thousands have used the app successfully" in every reply.

So I am entitled and qualified to make this review. It is 100% accurate.

DO NOT USE THIS APP! Just trying to help and save someone lots of wasted time.

Good Functions, easy, bad support - beware
By , for WP 4.0

InfiniteWP started off good with very good usabilty and development was quick to offer new addons and some bugfixes. But over time more and more bugs haven't been fixed or took forever to fix and stability didn't improve much. Essential things like backups didn't work well on some servers and the devs promised bugfixes for months and months. While very slowly some have been fixed, others are not working until this day.
After a while the complaints in the forum became too much, so they simply closed it!! For me this was a big alarm going off and over the course of this year it turned out that the support didn't work at all anymore. Security related bugs haven't been fixed for months, tickets have been simply closed without a resolution and lately they have even introduced changes to the core and/or the client plugin, that rendered premium addons useless and they expected you to buy them again in order to work again. I know these kind of things happen, but I simply can't get rid of the feeling that they are desperately trying to keep you paying without a real progress and no real support. I have made the cut and moved on (there are similar solutions, that seem to be managed much more prefesionally).

Edit Nov. 2014: I had to reduce my rating to just one star! We had worked with InfiniteWP for 1.5 years, spent a few hundred bucks and had many, many problems. For various reasons we decided to give their backup another go recently, but that went really bad. Their support is nonexistent meanhwile and all they do is feed you good will messages, but they actually haven't solved any of our problems. We are running our own servers, so we have complete control over the performance, but still the whole solution never was 100% reliable. Now they stopped responding to our tickets (recent one is unsolved for 4 weeks now) at all. Beware, you are gonna loose money with this solution.

Not usable on most popular shared server hosts
By , for WP 3.4.2

Sounds like it might be a great tool, but the requirements exceed what competent shared service hosts can provide and allow customers to make use of.

Things like requiring alterable PHP max execution time puts it out of reach of the majority of WordPress users.

You must log in to submit a review. You can also log in or register using the form near the top of this page.