We opened an account, they needed all documentation, so we sent it.
It took them 3 weeks to respond. They said that we are located in a Tax Haven and therefore we can only apply for their BLACK account, which costs 125 euro per month.
We're a US based company and in no way located in a tax haven. Then I found a lot of negative rip off and scam reports about Icepay. Be warned.
After the complete process, and approval, credit cart do not work and they have always new applications for you to keep the process running. Always telling you after this last one you will be able to use all.
But this never happens. I already payed hundreds of dollars for nothing, because I was so stupid to sign the contract.
Now they even try to charge me after the contract is ended and I have to cancel the debit every time.
Better do not try this service. I did already and one stupid should be enough.
Thank you for your test mode.
Be carefull, these guys are true conmen. You will be lured in with a free account, then all of a sudden they will be taking money of your bankaccount on a monthly basis.
Closing down your account is a disaster too. Be warned!
The documentation on how to set up the plugin is great. Despite that, not all worked right from the beginning. Still this plugin gets at least four stars. Why?
The support by the engineers is excellent. Your ecommerce offer is undoubtedly different from mine. So, it is hard to cater for all these differences. But the support engineers are right on top of any issue you might encounter. They go the extra mile to see to it, that you can run your business. They are easy to reach, fast and responsive. And all that builds trust.
So the plugin and the company behind it come highly recommended.
Works well out of the box. Minor quirks are a few spelling mistakes and a possible bug or inconsistency with the Wire Transfer: no wire transfer instructions are ever shown to the user (bank account number, amount and communication string for example).
But the testing module of Icepay is Ace.
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