I installed this plugin on my WordPress site and spent considerable time getting my form to look and function just right.
However, when I submit a charge through the form, it never goes through at Stripe. Checking into my Stripe logs, it's evident that Gravity+Stripe is sending the initial token, but never makes the actual charge request.
I contacted Stripe, and they confirmed that it was an issue with the plugin.
I tried contacting the Author. It took a few days to get a response, and I was asked what email address I used for the paid support. During this initial conversation, I got one email a day. I'd respond in the morning, and it was the next morning before they answered back.
Funny - there's no mention of paid support on the plug-in website. I responded on July 21st, and have yet to receive any further communication.
Sadly, this looked like a very promising solution, as I needed a plugin that allowed me to add a percentage fee onto the transaction. So for the past two weeks, I've had to tell my clients to call me so I can run their card. Not very professional, IMHO.
So I installed the plug in - easy - and integrated it with my gravity forms.
HOWEVER I clearly didn't do something right, because four payments I received did not land in my Stripe account.
I was disappointed that the only way to get proper support is to pay for it. The support pages do not help me understand what went wrong.
So now I've simply switched to a different plug in that works super-easily and without the need to pay to get the issue sorted out. Pretty disappointed, as now I have to go back to my clients and ask them to re-do their payments.
The plugin works, but with some glitches. You don't always get an error message if Stripe rejects the payment. Also, if a required form field isn't filled out, the credit card data is wiped out when the page refreshes to inform you of the error. I did submit a question to the forum about this, but didn't receive a response. If I do, I'll update this review.
The documentation is excellent and Naomi provides amazing support. Nothing else offers this kind of functionality.
There are lots of good plugins out there, but few that have awesome support. This plugin does a great job of extending GravityForms + Stripe.
If there's something it doesn't do, the plugin developer is very helpful in finding a solution that will work for your needs.
After a 3-month nightmare with another developer, I discovered gravity+ support and the issue was resolved within a couple of days.
Naomi went above & beyond my expectations!
This plugin works beautifully and is easy to use. More than that though, it is flexible. You can do more with it than any other Stripe plugin on the WordPress repository and also may commercial offerings. I know, I checked them all. This plugin will serve for everything from donations to more sophisticated e-commerce applications. And it will give you a better chance of doing it your way than anything out there.
Thanks for this fantastic plugin!
First off, The advanced features this provides are ABSOLUTELY NOT FOUND IN OTHER STRIPE TOOLS. I've talked support teams with RECURLY, WOOCOMMERCE, MOONCLERK, and GRAVITY FORMS (proprietary) STRIPE. They simply do not support the features that most heavy Stripe users need. Their support teams don't seem to have the desire to include those features. THIS PLUGIN IS THE MOST ADVANCED STRIPE SOLUTION ON THE MARKET. I know because I've looked at them all.
If you're looking for the most flexibility in how you charge your customers GET THIS PLUGIN. The price is right and could easily be A LOT more. Get it now before it gets more popular and expensive!
I was amazed at the support on a free plugin, so I went ahead and opted for the pro version and glad I did. The plugin is amazing, and as a hardcore dev who writes a ton of code, it's refreshing as hell to come across something that's extensible, properly written, and something I finally don't have to write on my own.
All around impressive and no complaints.
This plugin works great. After banging my head for hours trying to get the gravity forms add-on for stripe plugin to work, it was a huge relief that this one worked so simply and easily. Definitely 5 stars.
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